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“I gave a 10 because the staff at this location were extremely helpful and professional. The drop-off process was smooth, quick, and easy to understand. They greeted me right away, answered my questions with a positive attitude, and made the whole experience very pleasant. It’s always nice to go somewhere where the employees genuinely care about providing good service. I would definitely recommend this store to others because of how well I was treated and how efficient everything was.”
“Furkar was very helpful getting my phone connected to the internet so I could access my happy returns email. I’m not very good with technology and he was very patient and helpful.”
“There is a lady named Lisa who works here, and I must say that every time I go to the Rockville location, she is always pleasant. There are always a lot of customers, and she never shows frustration and treats everyone with kindness. She is usually alone and I must say it's a pleasure to go there as many places don't offer good customer service when under pressure. Keep up the good work.”
“best UPS store by far! I come here regularly for printing and highly recommend. The staff are friendly and several have greeted me by name as soon as I come in. They are very efficient and the wait is typically not as long as the line might make it seem. Store is clean too!”
“I went to USPS twice trying to do everything they required and was not able to successfully ship my package when I had a QR code on a return from Oakley. I came here and the young lady at the front desk was super nice and apologetic that I went through that with them. Taped my box and sent it out! Highly recommend! Avoid the waste of time to USPS.”
“I recently had a need for poster boards (18 inches x 24 inches) from photographs. My previous experience with dealing with the UPS store in Avon has always been excellent. My current experience has been no exception. Brittney the store manager was very helpful and expedited the posters for me.”
“This place is fine but UPS couldn't help me. My wife ordered something and it was shipped to an auto parts store on the south side of Indy. No idea why. She had no reason why thebitem didn't get shipped to our house. We have deliveries all the time from UPS.”
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“Dakota was really quick to help me. I'm not computer or phone savvy and had something important I needed printed
She showed me how to do the whole process on my phone. She was so polite and understanding as she explained things to me
What a great employee you have here at the Brownsburg UPS!!! :)”