Mailbox Centers near Zionsville, IN

“My mom took my $2500 gaming computer to ups to ship it back to me from Indiana to Texas. Of course, I was concerned. But she said a kid carried the computer in for her, talked to her a bit and assured the computer was in great hands. I got the computer this afternoon and the kid (Brody) wrapped that computer up like it was his own. I mean bro, the craftsmanship was astounding, I never thought a bubble wrap job would impress me. I have a damn sharp knife and it took me 30 minutes to get to everything. And that previous statement is not a complaint, 10/10 Brody, that thing got here spotless. I tried to send my mom back to give you $20 for lunch, and they wouldn’t hand it off to you. That’s my only complaint, good work deserves acknowledgement and a reward, if you won’t let him take my money, you better cover a meal for him.

Brody, you sir are THE man.”

“I needed help getting some things printed for a work job, and Rick was so helpful. Not only that, but was extremely pleasant and nice to talk to. Everything went smoothly according to his recommendations- I would have been clueless without him! In a day and age when exceptional customer service is hard to come by, he was absolutely wonderful.”

“I will drive out of my way to come to this location because the customer service is unmatched. Even when helping with 10+ packages at a time, they’re kind & helpful. Tyreece is the best! Thank you, UPS.”

“My experience with the store overall was good. The customer service was quick, attentive, and processed my Amazon returns efficiently.

However, while I was standing at the cashier waiting to scan my QR code, I heard the store’s music playing quite loudly and clearly. Unfortunately, the song included the explicit lyrics, “I’ll f*** you right, I will,” and it was not censored.

I understand that music is part of the store environment, but if I had been shopping with my two young children, I would have been very frustrated and uncomfortable with them hearing those lyrics.

Please be more mindful of the music and lyrics being played in the store, especially in a family-friendly environment. Thank you.”

“This store is absolutely killing it!!!

I had an issue with a label, and had no idea what I was doing. It was frustrating me, as you can imagine.

Kyrah, (bless her heart) was helping me the other day and noticed my frustration, identified it quickly, and gave me a solution that was may more effective than what I was trying to do, in a very calm and respectful manner. She was very helpful and walked me through every step with nothing but genuine kindness and willingness to help someone in need. You don’t see this everyday!!

This meant a lot to me as someone struggling with bipolar disorder who often gets treated poorly by employees. Thank you so much to this wonderful lady! I know who to go to next time I need help with something tech savvy! LOL! :^)”

“I want to give a big thank you to Zane and the team today for helping me correct an Amazon return that was quite large and heavy. They could tell I needed help and went above and beyond.”

“Our UPS driver failed to show up for our normal business pick-up so I had to bring 18 boxes to the UPS store for shipping. I backed in at the Nora (Indianapolis) branch and let the team (Jeff & Parker) know that I'd be bringing in a large number of boxes. Before I knew it they were out at my vehicle assisting me bringing in the boxes. This is by far amazing, exemplary customer service and I thank both gentlemen for helping me is such a way.”

“As. Soon as I walked I was greeted with a hello, and what can I help you with? At that point I presented my package I needed to mail and my business was taken care of in a very professional and positive way along with a little bit of friendly chitchat, and then she reminded me they were moving to a new location, she told me when and where the new location would be. My experience, there was very pleasant, which I have always found them to be. All of the staff I have ever encountered there has always been very friendly, professional and even more importantly …. knowledgeable.”

“I’ve visited this location many times for Amazon returns, fax services, and shipping packages. The staff is consistently friendly, welcoming, and efficient. Service is always quick, and I’ve never experienced a long wait. Every visit has been pleasant, and I truly appreciate the excellent customer service. I highly recommend this location.”