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“I gave a 10 because the staff at this location were extremely helpful and professional. The drop-off process was smooth, quick, and easy to understand. They greeted me right away, answered my questions with a positive attitude, and made the whole experience very pleasant. It’s always nice to go somewhere where the employees genuinely care about providing good service. I would definitely recommend this store to others because of how well I was treated and how efficient everything was.”
“Taking a moment out of my day to leave a review after recalling the pleasant experience I had picking up a package I had kept at this location recently. The staff person had a line nearly at the door and he managed to serve every single customer with a great attitude and in a timely manner. This was a valuable package I was receiving and it’s such peace of mind to be able to confidently direct my deliveries to this store. I did not catch the employees name, but he had long hair and glasses and was a delight amongst all customers.”
“Outstanding service. Get in and get out fast. Accuracy on all shipments. Polite customer service. They do it all in one place. Thank you to all who work there. KUDOS”
“Our UPS driver failed to show up for our normal business pick-up so I had to bring 18 boxes to the UPS store for shipping. I backed in at the Nora (Indianapolis) branch and let the team (Jeff & Parker) know that I'd be bringing in a large number of boxes. Before I knew it they were out at my vehicle assisting me bringing in the boxes. This is by far amazing, exemplary customer service and I thank both gentlemen for helping me is such a way.”
“I was in and out in less than ten minutes. They got the best packaging option for me to return some yarn inexpensively. The total cost was much less than I expected, and the guys working here are super helpful and kind.”
“I went to notarize a document for the first time and Grant, the manager was so helpful.
This is the closest UPS to me and I’ve never had a bad experience.
I gave a 9 out of 10 because everyone needs room to grow ?”
“Dakota was really quick to help me. I'm not computer or phone savvy and had something important I needed printed
She showed me how to do the whole process on my phone. She was so polite and understanding as she explained things to me
What a great employee you have here at the Brownsburg UPS!!! :)”
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“The staff at this UPS Store in Zionsville were extremely helpful and professional. They helped me choose the right paper and printing options for my girls’ elementary school project, and everything turned out great. The team was patient, kind, and made the whole process easy. I really appreciate their excellent customer service and attention to detail. Highly recommend this location!”