“I stayed 9 months here and everything lived up to, or exceeded, my initial expectations. The location is phenomenal. The maintenance staff was awesome. Friendly and prompt in dealing with issues. Their online system for submitting and monitoring a work order is excellent. I was concerned when the front office had a complete turnover because the first group was awesome to deal with. But the new group brought the same level of knowledge and professionalism. Yes there are occasional issues with noise from the street, depending on the location of your apartment. But you know that going in, and closing the windows does a good job of blocking most of it out. Vehicle traffic overnight is very light however. And should you need to terminate your lease early, as I did, there's a reasonable process and the office is very amicable. I received my security deposit back within a couple weeks. The only negative is also a positive. The building is extremely secure. No one is getting in unless they live there, or someone who does, let's them in. USPS, FedEx and UPS have no issues delivering as they usually are the same delivery people, and know how to access the mail room. Amazon and Doordash type deliveries are a different story. You never know who's going to deliver, and many don't take the time to read the signs directed to them. You very regularly see deliveries from them, sitting outside the various secured doors. Thank you to everyone I interreacted with.”
“Great community! They always make sure everything is always taken care of. The maintenance team responds quickly if you need them. Overall a wonderful place to live.”
“I’ve lived in RCCC for 3.5 years and am now downsizing to a smaller unit. Management was very helpful with my initial move and have been so with this move as well—making the apartment feel like MY home—not a vanilla box.
Like many if not most apartment complexes, there has been turnover in staffing but senior management remains responsive and new staff are brought up to speed quickly.
I’ve met many wonderful fellow residents and enjoy the location and its amenities.”
“I am presently moving in with a huge move from California to Old Town on the Monon. Kara has been amazing helping to coordinate everything and Mike has been great fixing all items so it is ready for move in. I love the location, high ceilings, big windows, double patio, big closets! It has a homey feel. Thank you so much. I can send pictures once my furniture arrives 😍”