National Car Rental

Car Rental
Hours: National Car Rental in Carmel, Indiana, is highly regarded for its excellent customer service and convenient location. Customers appreciate the friendly and welcoming staff, especially noting the helpfulness of personnel who ensure quick and smooth service. The team consistently puts customers in the right vehicle, making each rental experience positive. The staff is described as customer-focused, accommodating, and respectful, with some reviewers highlighting individuals who go above and beyond, such as tracking down lost keys or working through issues professionally. The location offers a good selection of clean vehicles, including SUVs and passenger vans, suitable for personal or large trips. Customers have used this branch for various needs, including moving across the country with a one-way rental, and have found the process to be straightforward and affordable, even when returning vehicles late or handling unexpected issues. The availability of a late-night drop box adds to the convenience, especially for after-hours returns. Despite some initial difficulties with vehicle availability, the staff, particularly the store manager, demonstrated professionalism and worked to resolve problems, including offering compensation and alternative solutions. Overall, this location has earned a strong reputation for reliable service, professionalism, and customer satisfaction, making it a preferred choice for many repeat customers.

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1. Carmel, Indiana