Once Upon a Child in Carmel, IN, is a store where families can buy and sell gently used kids' clothing, toys, books, shoes, and baby equipment and furniture. Customers can bring up to two laundry baskets of clean, stain-free items without an appointment, and the staff will price the items while they wait. The store offers a wide selection of clothes up to youth size 16, often in very good condition that looks like it came from a department store. Many customers appreciate the good deals on quality items, which are much cheaper than new clothes, and enjoy shopping here for their children’s needs. While some find the store layout confusing and cramped, most customers report friendly and helpful staff. The store’s selection is praised for its condition and variety, making it a popular choice for buying kids’ clothes and shoes. Some customers mention wishing the store allowed leaving and returning to complete purchases. Overall, Once Upon a Child in Carmel is known for offering good deals, friendly service, and a convenient way to buy and sell kids' items, making it a favorite for many local families.
This location doesn't have the friendliest staff. Their clothing and toy selection is usually decent but I would choose a different location based solely on the rudeness of the staff.
May 2026
Brought a bin of gently used clothes and ones new with tags. The staff immediately asked me what size I had when I walked in then said they were not taking anything in that size without even looking. She said they would only take big kid sizes. The staff were not friendly.
May 2026
I had a wonderful experience at this store!
What really stood out to me was the friendly and helpful staff.
You can tell they care about quality and customer satisfaction. I’ll definitely be coming back and highly recommend it to others!