“While they seem to be under staffed a lot. Tony was amazing! 6 people walked in at once and he had us all taken care of in a more than great timely manner considering he was alone. He was knowledgeable, kind, considerate, and thorough.”
10AM - 6PM
9939 Wicker Ave B, St John“Diego was very helpful one day explaining Verizon home internet and home telephone and the next day setting me up with the home telephone device and importing the old phone number. We will be back to have Diego help us with more changes to our plan and services.”
11AM - 6PM
402 E Commercial Ave, Lowell“Darrell is a super nice and honest man. Got my screen fixed in a timely manner. Will definitely go back in the future if I have phone issues. Also has the best prices around. 10/10”
“Had a wonderful experience!! A gentleman named Alex helped me pick out my perfect phone ? He was patient and very informative. I will definitely be coming back in the future! Thank you, Alex, for the incredible customer service!! ?”
10AM - 8PM
2629 E 80th St, Merrillville“I was helped by Kay at the Crossroad Plaza. We came in Saturday to see what our options were. She was amazing and very knowledgeable. We wanted to think it over so asked her when she would be available. When we returned the following Tuesday we were welcomed with a smile and professionalism. She worked diligently to get our family the best deal. We purchased 3 new phones and 9 accessories. If I'm in need of anything additional I will definitely be back to see her again.”
“My old phone was on the 3G network. Spent 4 hours in 2 different T-mobile stores and 1 hour on the phone, with no results - they could not migrate my phone from att to t-mobile, and they had no new phones in stock to sell me, but kept putting up roadblocks to continue using my phone. In 20 minutes, Dustin gave me options that fit my budget and free iphone 11s for switching. I had 2 new phones at the end of the week. It would have been quicker, but took an hour to migrate data - he was attentive and multi-tasking the whole time, especially since I kept adding things like screen covers and otterboxes. When my phone had an issue and I had to come back the next day, he did everything in his power and it was fixed before I left the store. Like any phone store, you need patience, but Dustin really knows his stuff. Would go back in a heartbeat.”
“Needed a new phone, got a new phone. If it wasn't for the AT&T employee that helped us it would have been a nothing special transaction. The employee (didn't catch his name) was outstanding. I am not up to date on phones and such and he was really quite helpful.”
10AM - 7PM
1150C US-41, Schererville““Q” the saleswoman at the Schererville, IN store was very knowledgeable, polite, and attentive to what products I needed. In the 10+ yrs I've been an AT&T cellular customer, this interaction and purchase was the most satisfying! Keep up with the quality of products and the quality of customer service will follow.”
10AM - 7PM
1505 81st Ave, Merrillville“Eddie, the sales associate at this location, was extremely helpful and went well above and beyond what any other sales person might do. When it appeared that I might not qualify for the service I wanted Eddie made it happen. Verizon, ATT, and Tmobile should be ashamed. The service and respect I received from this location far exceeded any other experience I had from those three other competitors. If you are in the market for a cheaper alternative and yet still desire the best in customer care, Go see Eddie. He will get you taken care of.”
10AM - 7:30PM
9939 Wicker Ave, St John“Did a switch from Straight Talk wireless to Cricket and WOW Meghan the associate at this location did a phenomenal job working through the challenges of getting my switched over. Her staff was also very involved and complimented me for the wait time. This is the best experience at a phone store or with a company I have ever had! Thanks Meghan.By the Way....Are you tired of your job and looking to work from home. Click here > https://flexwork.now.site/home”
“I've been here twice. I had an iPhone battery replaced and I had a 2014ish laptop screen/hinge repaired. I will definitely be back for my tech repair needs!”
“So thankful for the boost mobile of cedar lake. Everyone was making it sound like switching over my phone would be difficult but the gentleman helped me not only go through the process but he did it over the phone to save us both a lot of time. You the real mvp”