Metro by T-Mobile at 1007 Eastern Blvd offers a range of prepaid plans and 5G phones from brands like Apple, Samsung, and OnePlus. The store provides friendly service, with staff members who are knowledgeable and eager to help. Customers appreciate the helpfulness of employees, especially those who go above and beyond to resolve issues, such as assisting with account problems and device setups. One staff member is frequently praised for her exceptional customer service, patience, and dedication, often working for hours to fix issues and earn customer trust. The store offers services in both English and Spanish, and its hours are from 7 am to 7 pm. Customers also mention good prices, with unlimited plans costing around $60 a month, which include perks like free Amazon Music, shopping, and delivery. Overall, the store is recognized for its great customer service, helpful staff, and competitive prices, making it a reliable choice for prepaid mobile needs.
Every time I go to the store I have the Best experience coming from the store representatives like Teresa and Mary. They are the best always smiling and trying to help. I %100 recommend this store to get the best promotion!!!
March 2025
I have been a customer for years and have always had poor customer service. Mary at the Clarksville store has been so wonderful the last few times I've had to visit. She has been the only one that has ever been able to help me. She deserves a hefty salary increase as she is the only competent employee this store has ever... read full comment
January 2025
Nice store..bought my step daughter a phone very nice staff good people
