Metro by T-Mobile at 1562 E 10th St offers a variety of prepaid plans with unlimited talk, text, and data, along with 5G phones from Apple, Samsung, and OnePlus. Customers consistently praise the friendly and helpful staff, especially highlighting one employee who provides exceptional customer service, knowledgeable assistance, and goes above and beyond. While some reviews mention long wait times due to staff shortages, they also appreciate that the staff remain attentive and committed to helping customers. Overall, the store is recognized for its great customer service, competitive plans, and a welcoming environment for those seeking reliable prepaid options.
I had the greatest help ,I'm legally blind and don't know anything about phones so the young lady took care of everything I needed she was sweet as could be and I'm so very thankful she will be getting a card from me soon thanks again
January 2026
Mary provided excellent customer service and helped me recover my phone number when I thought it was almost lost. She was very patient, kind, and professional. I’m truly grateful for her help.
January 2026
Had Great service but it depends on which person you get to help you when you go in the store.
