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“I have banked with Star for about 30 years, specifically the Van Buren location in Columbia City. It’s great to see the same friendly faces each time I go in and to be known by name as well. Robin and Bailey always take the time to chat and are extremely helpful and knowledgeable. The service here is unmatched!”
“Megan and all the people at the front table were absolutely awesome I came here to pay off my car and they made a celebration out of it it was a lot of fun I don't know what you're paying these guys but they all deserve a raise”
“Just want to say this branch is wonderful. They are happy and always helpful and the employees have been so kind. Thank you for sending the birthday card, I was not expecting that. Keep up the great work”
“They have been my bank since I was young. Every time I enter their building I am always greeted by friendly staff. They are courteous, prompt, and take their time with their account holders.”
9AM - 5PM
393 W Plaza Dr, Columbia City
Banks
“If you need a car loan, but don't have a lot of time to go into a branch, you need to see Natausha Hartman! She was so easy to work with, she was informative, and she'll get on top your loan, asap. We emailed, texted, and even spoke on the phone. It was awesome to be able to contact her for my questions and concerns using all those mediums at any given time. Need a car loan? Go see Natausha!”
“I had trouble with a credit card payment that jeopardized my Mortgage & Auto payment. April was excellent in calling card company on my behalf & gave me great options to be successful in getting my house & car payment handled in a timely manner. Thank you April & Chase Team!”
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“During the years I took care of my mother in-home (2014-2020) and had to manage her financial affairs as POA, STAR staff at both Columbia City locations exceeded any expectations I would have had if I knew what I was getting into. They handled every situation that arose quickly and effectively, answered all questions expertly, and patiently helped me through what quickly became a very difficult situation. Since we placed mom in a nursing home in early 2020, they have continued these same extraordinary levels of care and support. Thank you and God bless each and every past and present service and support person in these offices!!”