Centra Credit Union was founded by eight employees of the Cummins Engine Company to provide a convenient place to save money and access low-cost credit. Guided by the principle of "People Helping People," it has grown into a not-for-profit financial institution that returns profits to members through cash rewards, better rates, and lower fees. Members become owners of the credit union, emphasizing a relationship-centered approach. Customers often praise the outstanding and friendly customer service, noting staff members are knowledgeable and helpful. The credit union aims to meet members’ needs, though some mention that services like the app can be less convenient, especially with device compatibility issues and limited hours. Assistance with loans is highly valued, with staff making the process smooth and painless. Overall, Centra Credit Union is recognized as a kind and friendly place that fosters positive relationships and strives to serve its members well.
THIS Centra is Awesome ! Anytime you have any problem, come to THIS Centra and they can make things right !
October 2023
I had a question about or checking account. The lady help me figure it out. It was my retirement payment which I just started getting. Great job to her.
July 2023
Outstanding customer service. Expect to spend some time there, but it’s mostly because they want to make sure that you got all your needs met. Hailey was so nice, friendly and very knowledgeable. I enjoyed the conversations with her :)
