Cell Phone Stores in Decatur, IN

“Jonathan is a superb representative. Corporate screwed my entire account and created a new account in my name and added 6 phones to it completely unauthorized. Jonathan went above and beyond to get everything squared away! Appreciate you jonathan!!”

“Mathew was awesome. I accidentally hit the wrong button. It would be great if all people were as helpful and chill as him. Had a long wait because of the iPhone download so we talked. Great dude.”

“I recently switched from my iPhone 15 to the Samsung Galaxy S25 Ultra at T-Mobile, and I have to say—this has been one of the best decisions I’ve made, thanks entirely to the outstanding service from Mariya Stewart and her team!
I walked into the store a bit hesitant about leaving the Apple ecosystem after years of using iPhones, but Mariya was incredibly patient, knowledgeable, and enthusiastic. She took the time to understand my needs, showed me all the amazing features of the S25 Ultra—like the stunning display, powerful cameras, built-in S Pen, and advanced Galaxy AI tools—and explained how it would be a huge upgrade for me. She didn’t rush the process; instead, she demonstrated everything hands-on and answered all my questions without making me feel pressured. By the end, I was completely sold—this truly feels like the best phone ever!
What really stood out was how transparent and fair the pricing was. Mariya provided accurate quotes upfront, explained all the promotions, trade-in options for my iPhone 15, and any plan details clearly. There were no surprises or hidden fees when it came time to finalize everything—the deals she offered were excellent and made the switch affordable and worthwhile.
The whole team was supportive and professional, making the entire experience smooth and enjoyable. If you’re considering an upgrade or switching carriers, I highly recommend visiting this T-Mobile store and asking for Mariya Stewart. She’s a superstar salesperson who genuinely cares about helping customers find the perfect device. Thank you, Mariya and team—you’ve gained a loyal T-Mobile customer for life!
5 stars all the way!”

“I decided to come back to cricket because the service is better. Not only that but today your phone sales rep Brittany F was so wonderful and went above and beyond the call of her duty to make sure we got what we wanted with phones and service. Plus explaining all the option we could choose from in the Decatur store.”