“Tim is great!!!! I got the survey from AT&T about how satisfied I was with the service and I accidentally put very dissatisfied and that's not true!!! I meant to put very satisfied!!! Tim fixed my problem and he is very knowledgeable and helpful!!! I would highly recommend this store!”
10AM - 8PM
111 N 13th St, Decatur
Mobile Phones
“I recently switched from my iPhone 15 to the Samsung Galaxy S25 Ultra at T-Mobile, and I have to say—this has been one of the best decisions I’ve made, thanks entirely to the outstanding service from Mariya Stewart and her team!
I walked into the store a bit hesitant about leaving the Apple ecosystem after years of using iPhones, but Mariya was incredibly patient, knowledgeable, and enthusiastic. She took the time to understand my needs, showed me all the amazing features of the S25 Ultra—like the stunning display, powerful cameras, built-in S Pen, and advanced Galaxy AI tools—and explained how it would be a huge upgrade for me. She didn’t rush the process; instead, she demonstrated everything hands-on and answered all my questions without making me feel pressured. By the end, I was completely sold—this truly feels like the best phone ever!
What really stood out was how transparent and fair the pricing was. Mariya provided accurate quotes upfront, explained all the promotions, trade-in options for my iPhone 15, and any plan details clearly. There were no surprises or hidden fees when it came time to finalize everything—the deals she offered were excellent and made the switch affordable and worthwhile.
The whole team was supportive and professional, making the entire experience smooth and enjoyable. If you’re considering an upgrade or switching carriers, I highly recommend visiting this T-Mobile store and asking for Mariya Stewart. She’s a superstar salesperson who genuinely cares about helping customers find the perfect device. Thank you, Mariya and team—you’ve gained a loyal T-Mobile customer for life!
5 stars all the way!”
“I decided to come back to cricket because the service is better. Not only that but today your phone sales rep Brittany F was so wonderful and went above and beyond the call of her duty to make sure we got what we wanted with phones and service. Plus explaining all the option we could choose from in the Decatur store.”
“I’m John Kirchhofer from Berne Indiana, I came to Verizon many years ago because of the service. I came to work with Chris Sandoval because he was very polite and made the transition to a new phone simple and I highly recommend to work with Chris”