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“I want to give a plug to Mike and this business. I really think he went above and beyond to provide my service. I ended up being in there for about 20 minutes while he worked with me. I was ready to give him some more money but he still only charged me the initial fee of $10. Tremendously helpful.”
“Absolutely top notch place. I sent package and letters, return number of times to different companies and I also used notary services. Every single time the service was professional, quick and courteous.”
“The Schererville location has the best customer service. I’m here every other week and am always met with a friendly face and positive attitude. This is what customer service is all about!”
“I had put in an order online, had it delivered there, and almost had a smooth in and out pick up order until the young lady at the counter was trying to help everyone with there purchases. I just came in to pick up mines, but yet I had to wait until finished with 1customers and an employee when I was before them cool.”
“Excellent service. The business cards were 50% less then what I pay with a competitor and got them in a few hours rather then days. I will be moving my business to Staples.”
“Good morning, to whom this may be concerned. I'd give 5 stars to the UPS store in Highland Indiana, doing the storm on in August 11th 12 13th and 14, we had a disaster in Highland Indiana, no power anything, but UPS store helped the community by letting us come in and was able to plug our phones and not get charged, and thank God for the service that they do give us For UPS being in Highland Indiana, we give them a 5 star in our community. Thanks again, u. P. Yes.”
“I Am Satisfied With The Company They Takes Good Care Of Their Driver's. They Make Sure That The Driver's Has Everything They Need To Do What's Needed On Being On The Road. They Work With You A 100% All The Way.I Am 100% Totally Satisfied…Since I’ve Been With The Company Going On About Six Months Now..I’m Here To Say From A Scale Of One To Ten…This Company Gets A Ten…And Also The Dispatcher I Have Now…Her Name Is Lilly I Want To Say That She Is Awesome…I’m Getting Good Long Runs And Loving It..Thank You Lilly Very Much For Giving Me A Shot… I Will Do My Very Best To Be On Time For Pickups And Delivery’s…This The Best Company To Me To Work For !!! I Have One Suggestion And My Suggestion Is If The Company Could Get Some Shirts And Caps With The Name Of The Company That Would Be Nice…And Even If We Would Have To Buy Them That Would Be Kool…Just Like The Shirt I Seen Sam Had On…That’s A Nice Shirt !”
“Emmanuel was working solo and maintained his composure, professionalism, politeness and was very pleasant. He took time to explain the process. It’s refreshing to have great customer service.”
“The worker seemed to be new but her manager was right there to assist it wasn't busy so I was as ok she was apologetic as he I'm like no take your time you have to learn. I didn't have my stuff together trying to return a package she was very helpful and assisted me in my returns to be shipped. *****Great job I was pleased and the manager was telling her in a very nice tone with a smile. Great personality.”
“Went here to return an Amazon item but now they charge $1. The staff is very nice and quick but I will choose another merchant (like Staples, Kohls, or Whole Foods) where I can return for free!”
“The lady who is the supervisor, I think. She has the most polite UPS customer service I’ve come into contact with . Always smiling and knows how to problem solve quickly. She is awesome and I never go to ANY other UPS location in my area since going on South Holland (83rd) - period!”
“Went to do a complex printing job and was supported by the excellent staff, especially Justice who was very patient and helpful from start to finish. Absolutely a model store for customer service and consumer satisfaction.”
“Talk about off the beaten path; this is in a location near my home. However, it wasn’t until I needed to use a FedEx to mail a return when I discovered this location. It’s in an area that’s mostly commercial businesses with plenty of parking available. it’s open until 8 PM.”
“Great location, Security??♂️on premises, Appointments recommended, Jobs available, Great staff, clean facility… #Southside #Ford-heights #Chicago-heights ?????????”
“I had to take time out to write a review on what great customer service I received from Cleo here at this location! I came in one night rushing and panicking because I needed business cards printed and cut before my boutique launched. She was so helpful OMG just unbelievable!! She literally had a hour before the store closed and as she helped all the other customers she bounced back and forth to help me create my design, download and send it to fedex and printed and cut them for me I continuously come back to this location because she is just wonderful she helped me a couple years ago with a lot of stuff for my wedding!! She's great!!!”
“Came 9n on 7/17/26 to scan documents. The scanner was being difficult. The young lady, wish I got her name, immediately moved me to another scanner and even assisted me with my task. Thank you!”
“This 5 star review isn't for Tforce in general. It's for a specific employee. Kathy F. was a lifesaver! I don't know what would have happened without her. From start to finish she had wonderful follow through and knowledge of the situation. Usually nobody wants to help and keeps transferring me. So thank you Kathy. You're a rockstar and an asset to that team.”
“I had a high value and important package that was supposed to come to my house yesterday.
Unfortunately, I was at work yesterday so I was unable to get the package.
I came to this facility expecting that I would not be able to get the package until tomorrow.
The automated FedEx line told me that the package was going to be shipped to another pick up location. That Unfortunately was not the case.
Kathy from the Munster FedEx plant went above and beyond her call of duty! She searched every truck in the facility for my package.
When that did not work out, she called members of her team to see exactly what the deal was. She found out for me that the package was coded in the FedEx system incorrectly. She then looked into it a bit more and called me back 15 minutes later with great news- I could pick up the package the same day at another facility!
She called that facility to confirm that it was there and that I could get it with standard operating procedure!
When I got to the other FedEx facility, I was able to confirm with the facility and Kathy that everything was all set to go. I walked out with my high value package no questions asked!
I know some of these other reviews are mainly negative. However, if you have something like this happen to me, go straight to Kathy! She will go the extra mile to help you get your package and to solve your problems!
FedEx, Kathy deserves a big raise for what she does! She is truly an asset to FedEx!”
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“I came in desperate to have 2 copies of a resume printed for an interview that morning as I have been without power. Carolina was amazing and helped me immediately and was so very kind. She's an amazing person!”