“I just checked out of Walgreens on Columbus Ave. in East Chicago.The cashier was unnecessary rude to me. It first started when the coffee was priced at $4.99 with a yellow tag, but rang up at $11.99. Come to find out, the sale expired, but sale price tag was still up. She told me. "Well, it's ringing up at $11.99." The other employee started to take tags down when I went myself to check and he told me to tell cashier that sale expired, but tags weren't taken down. She tells me, "That sale is expired." The manager told her to ring me at sale price after she argued about it not being on sale. She tried to place in $5.99. And I said," It is $4.99." The manager told her $4.99 because that is what it was priced at when I took the item. I then placed two peroxides on counter behind my toilet paper. She asked, " Did you put peroxide on counter?" I said," Yes." She rudely says,"You need to tell me because I already rang everything up." I didn't know she did because toilet paper was still on counter behind the price scanner. When I went to check sale price, I didn't know she was still scanning. I took my items and she doesn't say anything as "Thank you for shopping w us" "Have a good day". It was a bad experience today. The reason this got 4 stars is because of the manager and other coworkers.I hope this cashier gets trained properly. No one deserves to treated like a liar or in some battle over a darn sale price.”
“Okay, so… originally, I had to use this pharmacy only on an ‘as-need-basis,’ when the “bigger” pharmacies didn’t have what I needed, even with sufficient timing. I’ve now switched all of my medications to this location and it’s been a great decision. This pharmacy is so fantastic that it’s a shame they are inside a hospital that stinks! However, that is not to discredit the pharmacy as they do a fantastic job at everything. Most importantly *customer service* is so important that they absolutely do care about their patients. I cannot thank everyone enough that I know is there for me when I need them.”
“Recently started using Genoa because other pharmacies never have my daughter’s prescriptions in stock. The 5pm close time can be a little frustrating but I’ve never had any issues getting meds filled. They’re quick and the one time they didn’t have a med that we needed, they ordered it and had it ready the next morning.”