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“Brandon was super helpful when seats I had ordered were not available. He quickly addressed the problem and came up with a solution. I'm very happy with the outcome. New upgraded seats arrived quickly and I'm back at work. I would highly recommend anyone restoring a boat to order from them. I will definitely buy from them again!”
“Bill went over and above today. He helped me complete a plumbing project that was a one-off. With a little out-of-the-box thinking we got the right parts. Could not get this done at Menards, Lowes and another Ace Hardware. Thank so much for all your help!”
“We were looking through the clearance flowers at Lowe's when we noticed a small flag displayed in one of the flower pots. We asked Cindy where we could find them. She walked with us to the display, but there was only one left. She took the time to scan the item number and search the inventory system. Although the system showed there were 90 in stock, they weren't where the system indicated they should be.
We appreciated that Cindy because of her diligence she found them. Atuck in the highest shelf where pesticides were stored. Thank You Cindy, for your excellent customer service.”
“Casey is a walking encyclopedia of all that makes your home extra beautiful in a fabulous showroom. She also has the knowledge to make your job easy for your installer. Casey and Colleen are eager to help you through every option you could imagine. Quit dreaming. Make an appointment today!”
“Menards is impressive. Maybe not always the brands you might expect at other big box stores, but from my experience, quality and price (especially with the 11% off) is most often unbeatable.”
“We go above and beyond for customers. if your appliance does not work that is the fault of the manufacturer NOT Lowes.... if your install was bad, again not Lowes fault that would be your installer. if you have been waiting on an appliance to come in , that would be the distributor NOT Lowes. get it together people !!!”
“I've been in the hvac field for a very long time. Johnstone has great people and prices. I wanna give a huge shout out to one of there drivers. Ed has always and im mean always went the extra mile to make sure we are takin care of. Even going through his shoulder pain this year he kept on doing what it took. He makes you feel like more than just a customer. Good job Ed.”
8:00 AM - 8:00 PM
110 Co Rd 6, Elkhart
Hardware Stores
“I was at the Lowes Elkhart store yesterday and asked whether there was some kind of spray or treatment for patio cushions to deter critters. We have a lot of animal life and were leery of leaving patio cushions out. The garden dept. manager Mark came out, explained the store did not yet have a product like that currently in stock but he explained where to find it, how the outdoor section would be set up in a few weeks. He took real time to explain to a low-tech customer (me) not only about their products, but a little about how they reset for different seasons. It's nice to be treated like a human being instead of a "quick survey" taker. Mark is outstanding and rare in retail. Attentiveness has all but vanished in retail, but Mark is Old School straight-shooter customer service at its individualized best. Give him a raise.”
“On 9-22-2022, I spoke to Gary who was extraordinarily helpful. I have almost zero construction, DIY, hardware, etc. knowledge and he was very patient with my questions and helped me choose the right product to order. Thank you Gary!”
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“The staff is incredibly knowledgeable, friendly, and goes above and beyond to help with any project, often providing expert advice. Their inventory is well-organized, and they consistently have exactly what I need.”