“Luis C. He did a fantastic job, walked me through all options, took time to explain, did not make me feel less than on any aspect from sale, explanation, best costing, best package, what is best plan. Fantastic customer service!!”
“A million percent recommend concord cellphone repair. They are family owned, extremely kind and generous. They are not in the business of ripping you off and after over 10 years of being in the business it shows. I trust them with all my device fixes as well as knowing the end product from them is always immaculate and guaranteed. Thank you!!! 🙏🏽”
“I went into this store to figure out why my bill was so high. The new manager there, Kobey, had just moved up here from Virginia and man am I glad he is here, complete turn around from the usual poor customer service I am used to. Kobey is great, knowledgeable and skips the BS salesman attitude and cares about his customers. I will come back for any ATT sales.”
“I want to give a huge shoutout to Anya for her incredible customer service. I’ve been to the Hively location and they never help me. every time I need help with my phone, Anya is the one I turn to. As an older customer, I sometimes have trouble with technology, but Anya is always so patient and takes the time to explain everything clearly.
She’s fantastic at juggling multiple customers while still making sure I feel heard and well taken care of. Her knowledge and friendly attitude make such a difference. She truly goes above and beyond, and I believe she deserves recognition for the way she helps everyone with a smile.
Thank you, Anya, for your amazing support and service!”
“(Translated by Google) It is the best place, everything is very nice for good prices and above all they are very kind, they attend and treat the client with a lot of love and patience, whatever one needs they are always available to help and that one as a client remains calm and satisfied with your purchase, without a doubt I am very happy with my purchase and the way they care and serve the customer :)(Original)Es el mejor lugar todo muy bonito por buenos precios y sobre todo que son muy amables, lo atienden y tratan al cliente con mucho amor y paciencia cualquier cosa que uno necesite ellos siempre están disponibles para ayudar y que uno como cliente quede tranquilo y satisfecho con su compra, yo sin duda alguna estoy muy feliz con mi compra y la manera que ellos se preocupan y atienden al cliente :)”
“Highly recommended!!
I Got a great phone, and the service was excellent! Thanks again to Jared! Your time and extra help made the process seamless 😊”
“Great experience while switching companies joe was really nice and patient and made everything super easy he answered all of my questions and got me the best phone with a great deal i am really satisfied with my experience at this store”
“I really loved the service that Tim gave us today when we came to upgrade my phone he was amazing and did a great job. Great customer service!!!! If you come to this store ask for Tim.”