The UPS Store #3785 in Floyds Knobs is a locally owned and operated business that offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The staff is known for their excellent customer service, with one reviewer praising Brayden for his patience and care when assisting an elderly customer, and another commending Memphis C for going above and beyond to locate a seemingly bogus address. The store is praised for its ability to handle a rush of post-Christmas returns, with one customer impressed by the efficiency and speed of the lone employee running both stations simultaneously. Another customer had a positive experience at the Floyds Knobs location after a terrible experience at the Charlestown Rd location, where the staff seemed unhelpful and the pricing and quality were inconsistent. The UPS Store #3785 in Floyds Knobs is also commended for the excellent service provided by the store manager, Joseph, who went above and beyond to ensure a customer was properly compensated for a damaged musical instrument. This level of dedication and commitment to customer satisfaction is a hallmark of the business.
