Advance Auto Parts at 4309 Lafayette St in Fort Wayne provides a wide range of automotive aftermarket products and free in-store services. Customers can find leading brands like FRAM, Carquest, and DieHard, as well as take advantage of free battery testing, installation, engine code scanning, and recycling. The store offers a loyalty program, Speed Perks, which earns points for discounts on store items and gas at participating Shell stations. Reviewers praise the knowledgeable staff, with one customer highlighting the excellent customer service provided by a single employee who was working alone. Another reviewer specifically mentions the great experience with 'Xchotel,' who was very helpful in finding the needed parts. Customers appreciate the short wait times and the ability to quickly find what they need, with the store being described as having the "BEST Customer Service."
The woman who helped me was extremely helpful and I'm having my part mailed to my house
January 2025
Not enough staff so you wait forever. The staff that are there are great. So as long as you are not in a hurry I would recommend.
March 2024
I am impressed with this location because the other day I went in a few times and the guy working there was by himself but he was really good at customer service. The 4 instead of 5 is due to his coworkers that left him hanging that day. You know who you are.
