Kohl’s is a store that offers a wide range of products including fashion, footwear, beauty items by Sephora, and home décor, catering to both active and casual lifestyles. The store emphasizes savings through frequent sales, Kohl's Cash, and discounts, making it budget-friendly. Shopping can be done in-store, online, or via the Kohl’s app, providing convenience for customers. Customer service experiences vary. Some shoppers find it difficult to find assistance, with long waits and staff sometimes lacking knowledge about products. However, others have encountered friendly staff who are willing to help and provide useful information about rewards programs and discounts, including special offers for veterans. The store is praised for its comfortable shopping environment and good deals, though some mention issues with stock levels and store cleanliness. The Sephora section within Kohl’s receives positive feedback, especially for helpful associates who assist with product choices and make the shopping experience enjoyable. Despite occasional challenges like system coding issues at checkout, employees often go out of their way to resolve problems. Overall, Kohl’s is valued for its variety, affordability, and community involvement, though customer service experiences can sometimes be inconsistent.
Was really hoping to find furniture but unfortunately this location mostly stocks clothes.
December 2024
I shop at Kohl’s frequently. I love their coupons and Kohl’s cash. I get great bargains here. Sometimes the sales wax are a bit disorganized however. Had a delightful experience with checkout. Robin was most efficient and friendly.
December 2024
Customer service is hard to find in that place… it took forever to find someone to help, when I finally did, they had no idea how to help me find it, i ended up leaving, not knowing if they have the item or not.
