Lowe's Home Improvement is a go-to destination for all your home improvement needs in Fort Wayne, IN. The local store offers a wide range of products, from gardening supplies to new appliances and paint colors, as well as patio furniture. While the staff's knowledge on appliance-related questions can be hit or miss, customers generally have a positive experience browsing the store. Most purchases, whether in-store or delivered, are hassle-free, and help is often available when needed. However, the store's app may not always accurately reflect the in-store inventory, and the self-checkout can sometimes be problematic. Overall, Lowe's provides good customer service, with helpful associates who aim to make the shopping experience a pleasant one.
Paint picking was fun and easy. Deck screws with square head is a commodity, but Menards have it. Lumber selection was a pleasant experience. They have thin deck boards, Menards only thick ones.
September 2024
Staff wasn't as knowledgeable regarding appliance questions asked, however, I'm thankful for having the thought to look on the website. I typically like browsing at this Lowe's but if you need help with something, assistance can be hit or miss.
August 2024
Big box store. It's great if you know what you need. Not much help to be had.
