Menards is a business that offers a wide range of home improvement products, often at affordable prices, especially during sales when stock is plentiful. Customers frequently mention friendly and helpful staff members, such as Maddie in home appliances, who are knowledgeable and attentive. Employees like Gary and Jonathan go above and beyond by taking extra time and effort to assist with specific needs, making customers feel valued and satisfied. The store provides good customer service, with staff willing to help with complex questions or issues. However, some experiences highlight challenges with online orders, including missing items and difficulty reaching customer service by phone. Overall, Menards is appreciated for its helpful staff, good deals, and a wide selection of products, making it a popular choice for home improvement needs.
Merchandised well and shoppable but good luck finding help if you need it
June 2026
More complete store than Lowe's or home Depot. Mostly friendly staff, while definitely not as knowledgeable people as they used to have, they still have a lot of good customer service people.
May 2026
Great selection of what is needed for your yard and garden.