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“Absoultely best expereince ive had with customer support. Everythings easy and not confusing. The whole team makes u feel welcome and apart of the family. Ive had to get a few loans for trucks and it has lways been quick and easy. Michelle is the best”
“I’ve grown to know the employees at this location , I love working with them all because they’re all helpful with the best advice shout out to bend for setting up an appointment with a financial advisor , Thank you”
“Brent Richard, Helped us opening our first jointed bank account with Indiana Credit Members. He was really helpful. Good Vibes. I would recommend him. If you would ever want to join Indiana Credit Members.”
“Austin and the staff were amazing! They helped us with notarizing and witnessing a formal document and did it in a timely manner. They’re always friendly and kind.”
“This location has always shown the best in service as well as kindness amongst the staff. Olivia is always the most polite greeting me every time I come in! I've been with forum for over 12 years and this location always upholds the best for the people.”
“I just came in today to get a cashier check as I was not a bank member but Chase (I think that was his name) was so nice and helpful. Everything was so easy and everyone greeted me as I came so it just seems like a really good place to do business with.”
“From someone who only banks here as a shared credit union member The staff here is always super friendly and helpful!! If I didn't love my credit union the staff here would be would make me wanna open an account here...”
“Raynah absolutely saved the day for me. My wallet was stolen over the weekend, and I was trying to replace cards and IDs. Raynah found my information on file, got the card replaced in five minutes, and thought ahead that I might need additional cash on hand until the card was activated.I had gone to two previous IUCU branches which were less than helpful (one made absolutely no attempt to be helpful). This particular branch is going to be my "go to" branch here in Indianapolis.I received world-class customer service today.”
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“Sheetal and Joanne went above and beyond. To help me cash a check today. I just wanna make sure that they're noticed. God bless and thank you sincerely, Norman Hodson”