{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Jason and Jessica were such great staff, super helpful and knowledgeable, friendly, and respectful. They both definitely deserve a raise for all the hard work they’re putting into making the process simple and straight forward”
“I would like to thank Sarah, Brittney, David, Eric and Lisa for all their help. Thank you for guiding me on the phone and helping as my accounts were being compromised. You all were very helpful and very very kind. From beginning to the end. you all were fantastic and so caring. Thank you for helping me to get my new accounts started. I would also like to thank the fraud department for all there help. This was at the Franklin Branch. Thank all so very much.”
“Absoultely best expereince ive had with customer support. Everythings easy and not confusing. The whole team makes u feel welcome and apart of the family. Ive had to get a few loans for trucks and it has lways been quick and easy. Michelle is the best”
“jeff and jamina have to be some of the nicest and friendliest people you can meet in a bank, they definitely go that extra mile and i would send anyone their way”
“I spoke with Taylor over the phone who helped me with a combination of things. She returned my voicemail super quickly, was friendly, polite, personal and earnest when helping me sort through the things I needed and setting up appointments with me later in the week.
If this is what all of Huntington is like, I’m excited to be a new customer!!”
“My bank staff is amazing and I say my bank staff because, personal relationships are important. Each and every member that works at the Franklin Merchants Bank has went above and beyond for me at some point. I cannot begin to say how thankful I am. We need more Banks like this one. The staff that cares and takes care of their people. Im forever grateful.”
“Our small business is very fortunate to have found a locally based bank here in the heart of Franklin. Lindsey, and the front desk help, have been nothing but supportive and helpful with any of our needs. My only regret is not setting up an account with them sooner. If you need help with any banking needs, they will go to bat for you.”
“Had a really poor experience this past weekend, but Key reached out and apologized, and we were able to resolve the situation. Things don't always go the way we plan or even how they should, so conflict resolution and apologies go a very long way. Thank you for taking the time. :)”
9AM - 5:30PM
1160 N Main St, Franklin
Banks
8:30AM - 6PM
50 Branigin Rd, Franklin
Banks
“I had a massive nosebleed while I was using the change machine the other day and the lady on the end by the machine was so nice to me. Another woman came out of an office and offered me water. Very very cool people. Will be returning to open account.”
9AM - 5PM
1500 N Morton St, Franklin
Banks
“I want to personally thank Cyrus who helped my mom when her debt card expired. He went above and beyond to help her. He was patient and kind and recognized that she needed a little more care. I spoke with him after he met with her. He offered sage advice about helping an aging parent, protecting her money and recommended ways to do so. Thank you, Cyrus for being a caring person in a world that often dismisses the elderly.”
9AM - 5PM
1600 N Morton St, Franklin
Banks
“Customer friendly and nice. Have had no issues. Might spend a little time if you are looking for an unscheduled meeting with a manager. However everything else is excellent so far.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Sheetal and Joanne went above and beyond. To help me cash a check today. I just wanna make sure that they're noticed. God bless and thank you sincerely, Norman Hodson”