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“I bank at the Branch in Edinburgh and posted a review on the phenomenal and unsurpassed care they give each customer on their individual needs. But I also experienced today that kindness and care exceeds the four walls of the bank. Renae who is a CSR in Franklin saw that I needed some help at a gas station and without hesitation provided me help. This is how businesses and people were when I was growing up and it is far and few between these days. So I wanted the upper echelon at Horizon to know they have an outstanding ambassador working for them . And I wanted to thank Renae again. Horizon is a TOP NOTCH bank and anyone will be more than satisfied to be a customer of them.”
“My wife and I love the ladies who work here. We worked with Kelli and Letti on a car loan. Will never do it any other way. Great experience and love banking with them!”
“I stopped by while shopping at Walmart and had a few questions about opening an account. Even though I don’t currently have an account there, Jason took the time to answer all of my questions thoroughly and professionally. He was a very nice young man, and I never felt rushed or pressured. Because of how helpful and courteous he was, I’ll definitely be considering opening a bank account there in the near future.”
“jeff and jamina have to be some of the nicest and friendliest people you can meet in a bank, they definitely go that extra mile and i would send anyone their way”
“I spoke with Taylor over the phone who helped me with a combination of things. She returned my voicemail super quickly, was friendly, polite, personal and earnest when helping me sort through the things I needed and setting up appointments with me later in the week.
If this is what all of Huntington is like, I’m excited to be a new customer!!”
“Must people are complaining about the pandemic disaster that they can not afford $500 there is no job so I saw a review on investment tried it with $1,000 even though they are lower cost of investment. starting from the range of $500 but I got a multiplication of my funds to over $8,500 in a week time it's magical because I never believe until I gave it a trial that is why I need to post an epistle of this online. If you are scared to invest a little bit of your money? Why you make excuses to someone else who is getting paid!!!!! invest in your future so interested investor should not hesitate to reach her via Email:[email protected] or +15715448742”
“Had a really poor experience this past weekend, but Key reached out and apologized, and we were able to resolve the situation. Things don't always go the way we plan or even how they should, so conflict resolution and apologies go a very long way. Thank you for taking the time. :)”
“Very nice/professional young lady helped me out today. Brenna, thank you for looking out for your customers! It’s people like you that make this crazy world a little less hectic when it comes to solving financial problems. I Greatly Appreciate You and Everyone at First Merchants Franklin! Keep Up The Good Work!”
8:30AM - 5PM
50 Branigin Rd, Franklin
Banks
“I have never had a situation here that could not be helped by a visit or a phone call. There have been a couple hiccups, but Darci and Chris have ALWAYS bent over backwards to get the issue figured out and fixed. My only wish is that their branch was closer to the center of Franklin.”
9AM - 5PM
1500 N Morton St, Franklin
Banks
“I want to personally thank Cyrus who helped my mom when her debt card expired. He went above and beyond to help her. He was patient and kind and recognized that she needed a little more care. I spoke with him after he met with her. He offered sage advice about helping an aging parent, protecting her money and recommended ways to do so. Thank you, Cyrus for being a caring person in a world that often dismisses the elderly.”
9AM - 5PM
1600 N Morton St, Franklin
Banks
“Customer friendly and nice. Have had no issues. Might spend a little time if you are looking for an unscheduled meeting with a manager. However everything else is excellent so far.”
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“Sheetal and Joanne went above and beyond. To help me cash a check today. I just wanna make sure that they're noticed. God bless and thank you sincerely, Norman Hodson”