{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“Jason and Jessica were such great staff, super helpful and knowledgeable, friendly, and respectful. They both definitely deserve a raise for all the hard work they’re putting into making the process simple and straight forward”
“I would like to thank Sarah, Brittney, David, Eric and Lisa for all their help. Thank you for guiding me on the phone and helping as my accounts were being compromised. You all were very helpful and very very kind. From beginning to the end. you all were fantastic and so caring. Thank you for helping me to get my new accounts started. I would also like to thank the fraud department for all there help. This was at the Franklin Branch. Thank all so very much.”
“Absoultely best expereince ive had with customer support. Everythings easy and not confusing. The whole team makes u feel welcome and apart of the family. Ive had to get a few loans for trucks and it has lways been quick and easy. Michelle is the best”
“jeff and jamina have to be some of the nicest and friendliest people you can meet in a bank, they definitely go that extra mile and i would send anyone their way”
“I spoke with Taylor over the phone who helped me with a combination of things. She returned my voicemail super quickly, was friendly, polite, personal and earnest when helping me sort through the things I needed and setting up appointments with me later in the week.
If this is what all of Huntington is like, I’m excited to be a new customer!!”
“My bank staff is amazing and I say my bank staff because, personal relationships are important. Each and every member that works at the Franklin Merchants Bank has went above and beyond for me at some point. I cannot begin to say how thankful I am. We need more Banks like this one. The staff that cares and takes care of their people. Im forever grateful.”
“Had a really poor experience this past weekend, but Key reached out and apologized, and we were able to resolve the situation. Things don't always go the way we plan or even how they should, so conflict resolution and apologies go a very long way. Thank you for taking the time. :)”
“Our small business is very fortunate to have found a locally based bank here in the heart of Franklin. Lindsey, and the front desk help, have been nothing but supportive and helpful with any of our needs. My only regret is not setting up an account with them sooner. If you need help with any banking needs, they will go to bat for you.”
8:30AM - 5PM
50 Branigin Rd, Franklin
Banks
“I had a massive nosebleed while I was using the change machine the other day and the lady on the end by the machine was so nice to me. Another woman came out of an office and offered me water. Very very cool people. Will be returning to open account.”
“This bank is excellent. The entire staff is very friendly and helpful. The manager Melody is one of the best in the business. She cares and takes care of the customer. I highly recommend this bank. Thanks for all the great service and support they give to help me with my banking needs and improve my business.”
“Customer friendly and nice. Have had no issues. Might spend a little time if you are looking for an unscheduled meeting with a manager. However everything else is excellent so far.”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Great experience! Everyone was kind, helpful, and personable. They took the time to answer all of my questions thoroughly and made the entire process easy and stress-free. Highly recommend!”