Horizon Bank
BanksHours:
3599 Grant St, Gary IN 46408 Hours
About Horizon Bank
Horizon Bank, serving Indiana and Michigan, is a community bank dedicated to putting people first since 1873. The bank offers a wide range of financial products and online services for personal, business, commercial, mortgage, and investment needs. Video banking is available Monday through Saturday from 7:00 am to 7:00 pm CST, providing convenient access for customers. Customers consistently praise the friendly and helpful service provided by Horizon Bank staff. Staff members are described as professional, knowledgeable, and attentive. For instance, one customer appreciated the assistance in finding the right account, while another highlighted the excellent support received when applying for programs like the NIP and HELOC, with staff being helpful and caring. Several customers commend Horizon Bank employees for going above and beyond, offering thorough explanations and personalized guidance throughout their banking experiences. The bank’s commitment to community prosperity and customer satisfaction is reflected in positive reviews about staff members, such as loan officers and associates, who demonstrate professionalism and concern. Many customers feel confident in the bank’s services and express excitement about opening new accounts. Overall, Horizon Bank is viewed as a trusted local financial institution that provides exceptional service and sensible advice to help its customers achieve their financial goals.
Most Recent Reviews
December 2025
Horizon Bank is community oriented and provides excellent, personalized customer services and convenient access to banking services. They offer competitive interest rates for loans. Tellers are awesome--always very helpful and friendly.
January 2025
Nicole was a pleasure to work with. She was friendly and helpful. She was able to find the right account for me. She overall provided a great customer service experience.
October 2022
I am so Greatfull and Thankful for the customer service at this Banking Institution the company is blessed to such professional workers. I can't wait to open up savings account with this bank!!!
More Comments(11)
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