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“The staff at the granger store make your visit the best everything if you are getting service for the first time or downgrading to a more affordable package all smiles an hospital greetings..”
“I went to make a change on my Verizon cell phone plan that I had tried to do with Verizon over the phone but wasn’t able to get it figured out. I decided to attempt it in person and I’m so glad that I did. Jose was the employee who helped me after an expected wait because it was late in the day after work hours. I learned so much from him about plan options and possibility of getting a new phone, which I decided to do. Things took longer than anticipated because of transferring old phone information to a new phone and Jose stayed even past closing time to make sure everything was accomplished as it needed to be. I have been back there twice since then with questions, nothing on his end, but situations with my phone and some other issues and he was always incredibly gracious and welcoming and helpful. Would recommend this store highly. I have been a Verizon customer for over 20 years and I would say this experience was the best I have ever had with this company.”
“Jackie was super awesome and helpful. She helped me get exactly what I needed and got me a good deal. Not only that she knows where I’m from. How cool is that? She definitely deserves a promotion.”
“Brianna really helped us out today. I came in with a SIM card issue, and we ended up leaving with an upgraded phone and adding a line because of the great customer service. I had no clue I was on an old plan with 4G instead of 5G. Brianna also stayed a little past closing to make sure everything was secure with service. Highly recommend her if you go to this location!”
“We were helped by Bryant S. He was amazing! Super informative and helpful! Helped us get the best deal possible. I highly recommend this location and ask for Bryant!”
“Stopped in here on a Saturday morning and the service I received from Adrien was excellent. Another worker, Ray (I think), was also helpful and assisted Adrien when it was needed, and he was also very professional and polite to other customers who came in while I was there. A great experience.”
“Just great customer service. Drove down from Saint Joseph to get an Apple Watch but only had one in stock of the one my boyfriend and I wanted. Bummer! BUT Tommy went above and beyond. He checked with the store in mall and they also had one in stock! So he drove there (in the snow) and picked it up for us! Seriously, he’s the man to see (and my cat is Tommy too!)”
“Honestly, I was impressed. Ive always been hesitant when it comes to big cell providers. What made me sign up was the friendly atmosphere and knowledge of the sales associates.”
“The two workers at the time, Alyssa and Jessica were an amazing help. They by no means tried to pressure me into buying anything I wasn't there for, and even gave me free stuff as I switched my provider. They were super friendly and made great small-talk. I would highly recommend anyone to come here for a new phone, provider, etc as they will give you a fair deal, and outright tell you if they think there is a better option for your budget.”
“I have had good customer service in store, but hours listed on google search results say closes at 7:00pm M-F and when I got out here, door was locked and then I saw on window, closed at 6:00 M-F. I just wasted time and gas coming out here.”
“For the past 5 years, I have not been able to access my account or had a representative help me with the matter. I went in store and Claura was able to help me resolve my issue. She did a really great job!”
“Bailey and staff at the CR 6 location are always so helpful and knowledgeable. Bailey helped us make the switch to mobile and got us squared away with new phones, with no hassle. Great service and great people.”
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“Neri was wonderful. He patiently and pleasantly explained all aspects of my iPhone and options. He helped to transfer everything from my old phone also. Great experience at Granger Verizon!”