“I almost walked out then jose and Mariah helped me out those guys went out of their way to help had to come back thr next evening the phone that got sent to the store didn't work as well so I ended up buying an upgrade gave me 150 towards it from my trade in .I'm a happy camper now.thanks Tmoble”
“I had an amazing experience at the T-Mobile on Bittersweet in Mishawaka! Breahanna Wagner was incredibly helpful in reviewing my plan and finding ways to lower my monthly bill. She was patient, detailed, and took the time to explain all my options so I fully understood everything.
I truly felt like she cared about helping me, not just making a sale. I left with a lower bill and a plan that actually fits my needs. Highly recommend asking for her if you stop in!”
“Just great customer service. Drove down from Saint Joseph to get an Apple Watch but only had one in stock of the one my boyfriend and I wanted. Bummer! BUT Tommy went above and beyond. He checked with the store in mall and they also had one in stock! So he drove there (in the snow) and picked it up for us! Seriously, he’s the man to see (and my cat is Tommy too!)”
“Lebbaeus was great. Xfinity screwed me and I was forced to switch, but Lebbaeus made me happy I did. He sat with me for well over an hour while I worked out all the kinks to get everything switched over. He was great to chat with, efficient on his end, and made everything just smooth from their end.”
“Ian was amazing walked me through everything found the right deals for what I was wanting even stayed 20min after he was closed to help he had great customer service and because of how we were treated I would definitely be back. The office by the mall is the place to go if needing anything when it comes to Verizon products . Thanks Ian for helping and making my upgrade a good experience”