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“I had an amazing experience at the T-Mobile on Bittersweet in Mishawaka! Breahanna Wagner was incredibly helpful in reviewing my plan and finding ways to lower my monthly bill. She was patient, detailed, and took the time to explain all my options so I fully understood everything.
I truly felt like she cared about helping me, not just making a sale. I left with a lower bill and a plan that actually fits my needs. Highly recommend asking for her if you stop in!”
“Attention Old People - This new upgrade with the White Box……SUCKS! Not User Friendly at our age. If you’re looking for easy set up, head down the street to xfinity, you won’t find anything that makes sense here. No instructions in the box, - QR codes that lead you everywhere but an easy set up. Phone assistance call backs that play music instead of having a person on the other end. Good Luck”
“Just great customer service. Drove down from Saint Joseph to get an Apple Watch but only had one in stock of the one my boyfriend and I wanted. Bummer! BUT Tommy went above and beyond. He checked with the store in mall and they also had one in stock! So he drove there (in the snow) and picked it up for us! Seriously, he’s the man to see (and my cat is Tommy too!)”
“Visited this store several times over the course of a week and our experience was top notch. Our home is located in cell service desert but Jordan spent the time needed to get us connected. He was so helpful and pleasant to work with.
Thank you to Allison as well who made sure we, and others from what we saw, got help as soon as was possible.”
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“Ian was amazing walked me through everything found the right deals for what I was wanting even stayed 20min after he was closed to help he had great customer service and because of how we were treated I would definitely be back. The office by the mall is the place to go if needing anything when it comes to Verizon products . Thanks Ian for helping and making my upgrade a good experience”