AutoZone Indianapolis Rd. in Greencastle, IN is a well-regarded retail store specializing in auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly and helpful staff who go out of their way to assist with various needs. For instance, staff members like Mark provided excellent service by testing and installing a new battery, even working around a difficult car setup. Cody was praised for quickly helping a customer in the rain to replace windshield wipers, ensuring she could attend her event on time. Nick was noted for his helpfulness in diagnosing and finding the right part for a car heating issue, keeping customers warm during winter. Additionally, the store's team, including Margia Sledge and delivery driver Jennifer, received high praise for their personable and attentive service, with one customer highlighting their kindness after an accidental fall in the lot. The store maintains a reputation for fast, friendly service and knowledgeable staff, making it a trusted place for auto parts and vehicle assistance in the Greencastle area.
Had a charging system issue. They checked it out via tester, and found that the battery was at fault. Bought replacement from them. Seems all great now. Thank You. Autozone in Greencastle is reputable and nice people there as well
September 2023
Was able to go in get codes read and helped figure out the code that was being thrown off. Very friendly staff! 8/29/23 needed a blower motor and they had one in stocks, so thankful! Way to go team, keep up fast friendly service!
July 2023
Mark was absolutely wonderful when I needed a new battery. He tested it, let me confirm what I wanted to do next, and then installed the battery for me. Even though my car is a hassle to work around, he was patient and determined to get it done well for me. Definitely a valuable employee. Thanks Mark!
