AutoZone Indianapolis Rd. in Greencastle, IN is a well-regarded retail store specializing in auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers appreciate the friendly and helpful staff who go out of their way to assist with various needs. For instance, staff members like Mark provided excellent service by testing and installing a new battery, even working around a difficult car setup. Cody was praised for quickly helping a customer in the rain to replace windshield wipers, ensuring she could attend her event on time. Nick was noted for his helpfulness in diagnosing and finding the right part for a car heating issue, keeping customers warm during winter. Additionally, the store's team, including Margia Sledge and delivery driver Jennifer, received high praise for their personable and attentive service, with one customer highlighting their kindness after an accidental fall in the lot. The store maintains a reputation for fast, friendly service and knowledgeable staff, making it a trusted place for auto parts and vehicle assistance in the Greencastle area.
Very helpful offered to stay open a little later for me because I was in a pinch. Very kind and appreciated
July 2025
On 6/30/2025 my headlight on my box truck went out and the employees there I believe the young man was the manager and the young lady was an associate and omg they were just the nicest and most helpful people ever. I deeply appreciate all the help and willingness to go beyond. They’re true gems! Thanks again!
February 2025
Had a battery changed out. Very friendly and prompt service. Reasonably priced battery also
