“I have an account with 1st Financial and a week ago I got hit with 2 overdraft fees that I didn't agree with... I called the guest number and had zero luck... I finally went into the Greencastle Branch where I spoke with Scott and he agreed with me reversing the fees...Well this week because I used the wrong credit card for Amazon purchase (I forgot to switch cards when confirming my purchase) it caused me to get 5 more fees only 1 week after Scott took care of the other 2...That was clearly my error and not First Financials fault, anyway to know exactly how much I had so I could safely make my car payment I called the Greencastle Branch and asked my questions, well again Scott stepped in and reversed 3 chain reaction charges that he didn't need to because of my own negligence...I wish that more banks had people like Scott who see things happen and mistakes get made thus giving customers the benefit of doubt...If your looking for a great bank with excellent customer service go to Greencastle First Financial and see Scott”
9AM - 5PM
1 Central Sq, Greencastle
Banks
“I lobe the service I recieve at PNC, tellers and management are wonderful! My grandmother banked here for years so I started an account with them over 5 years ago and I don't regret it. Recommend to family and friends.”
9:00 AM - 4:00 PM
1 N Indiana St, Greencastle
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“The staff members I saw and talked with were absolutely amazing and they were able to get the issues resolved very quickly! They were extremely knowledgeable and were very reassuring through the whole process. I could not recommend this branch enough!”