First Merchants Bank provides excellent service and receives high recommendations from customers. The bank offers great professionalism and courtesy, making it a pleasure to work with. Business and personal accounts receive the highest amount of care and attention. The staff is extremely helpful, knowledgeable, and nice. The loan process is seamless, with customers kept well informed. Many are extremely satisfied with their experience, having switched from larger banks specifically for the superior customer service. Five stars all the way.
A great place to go banking. The service is great. Very helpful and on the ball as far as needs for a personal banker who has lots of questions and gets answers when asking them.
June 2026
Usually don't have to wait at this bank. In and out zip zip zip.
March 2025
I switched to FMB from a large worldwide bank in hopes I would have to “chase” anyone down for customer service, and I definitely made the right choice!
Business and personal accounts receive the highest amount of care and attention. Five stars all the way.
