Xfinity Store by Comcast at Greenwood, IN, offers a variety of services including Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments and pick up or exchange equipment easily. Recent reviews highlight positive experiences, such as helpful and knowledgeable staff who provide prompt service, even during busy times. One customer appreciated a staff member named Steve, who was upbeat and efficient, leaving with all needs met. The store is described as convenient, with a well-organized setup that makes picking up equipment quick and easy. Customers also value the friendly, pressure-free assistance in switching plans or setting up services. However, some improvements are suggested, such as better management, time management, parking arrangements, and more comfortable waiting areas. Overall, the store provides accessible services and friendly staff, making the customer experience mostly positive.
Must Set up an appointment to avoid any lengthy wait - Agent was very friendly and helpful.
June 2026
Had to cancel my service due to moving to a different location that didn't support Xfinity. James was incredibly helpful, efficient and friendly in assisting me with turning in my equipment. Very quick and hassle free.
May 2026
Initially had a problem, went back in and they got it fixed and got me taken care of.
