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“Don’t leave reviews often but the staff at the bank go above and beyond anything I’ve seen from other banks from giving advice and helping plan things financially. Left when the storm was pouring down and the branch assistant manager offered to walk us out under an umbrella which the branch manager himself offered to go in her stead. So very much appreciative of them doing that for my mother and would absolutely recommend this bank to anyone!”
“Lai Taylor, I want to thank you for taking the time to help me sign-in to my bank account on the website. I haven't been able to use the website since it was changed last year. I have called, messaged and tried to do -it- myself several times. I thought I was going have to change where I bank, but today I lucked out with you and you were so kind and patient with me. You made sure I wrote down the reset information correctly. It was a lovely thing!
THANK YOU!!”
“(Translated by Google) Very friendly staff, and very understanding with Spanish speakers.(Original)Muy amable el personal, y muy compresivos con los de habla hispana.”
“Excellent customer service EVERY time I go to the bank. Every employee is extremely professional and ALL the workers truly take pride in serving their customers!”
“That's where I bank. I live in Munster, but I prefer the Hammond branch. I generally have Marisol serve me at the counter. She's awesome! That's not too take away from the other ladies there, but she's the one that I often get helped by. She makes it feel more personal, and I love that!”
“Good works deserves good recommendation, I appreciate the effort of Mr Donald Richard for helping me work from home despite being quarantined. Profits been made weekly as he promised, i invested $700 and now making $8,200 weekly, All thanks to him, Wouldn’t have been easy during this lockdown he made me and my Family smile, Send him a DM and thank me later”
“My husband and I went to this bank to open a checking account. We ended up opening three. The representative was so informative and resourceful about the different types of accounts. It was such an easy process, and we got debit cards on the spot. Each time we go there, we’re greeted with exceptional customer service. It is so pleasant to be able to go inside, and talk with someone, and have your questions answered! Personal one on one service is still nice, especially in this time and age!! Then the security makes you feel safe. They buzz you in, which we love this process. It’s small and homey, makes you feel welcomed! If you are looking for a bank close to home, go check them out!?”
“Good Morning I just wanted to take the time to give Ms. Latanya a great review. Iam sad to go but I definitely want to let someone know that her and Ms. Patty was very professional in my journey with BMO. Thank You. Talitha”
“Sandra and Liz were remarkable with me
These ladies help me so much, til we got the problem resolved...I appreciate em, they make you feel like family..Thank you for all your help. Blessings 💞”
“I was just at the bank through the window and I wanted to thank the lady for helping me get my on line banking to work sorry i didn’t get your name but you are the best ?”
“Jaime the marketing manager called and was very apologetic about the mishap with Heather and I appreciate her. That is what customer service is about. Thanks Jaime and Angel for treating me nice”
“We have a business account with Fifth Third Bank, and working with Berenise has been amazing. She consistently goes above and beyond for us and is always quick to resolve any issues we run into. Her professionalism and dedication make every visit easy and stress-free.
Highly recommend!”
“I am truly grateful to Daniel Leon and Michaella for their help, friendly and professional attitude! Daniel explained everything to me, helped to choose the best option and in general this experience was nothing but pleasure!”
“This is a great bank. The staff is always helpful and friendly. They also seem to have consistently better rates than the bank I was at before this one. You can't go wrong with this bank!”
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“They have treated me great since day one!!! Any time that I have had any kind of issue they always work hard to fix whatever it is.They are extremely nice and I look forward to seeing them everyday!!”