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“Always friendly staff! Got some good advice for car loans and opening a credit line. They also offer a service to sit down with students to go over options for banking. I just really appreciate the community-feel of this place. Also, this bank is linked with Lafayette Bank and Trust, which is good news for a Purdue West Lafayette student like me who needs to make deposits on the go while I'm away at school.”
“I had problems with my card and visited the munster branch of the American Community bank. I walked in and the two ladies there were polite and friendly. They answered all of my questions and took care of the issue and ordered me a new card. They were both great.”
“Had some things that needed a personal. Xavier was the epitome of true customer service. Friendly, knowledgeable, really listened to what I needed. He took care of everything with such a caring, efficient manner. Made me feel like a valued customer. This is a wonderful location. I actually drive out of my way to bank here! Highly recommend! Everyone is welcoming and friendly.”
“Strongly recommend working with bank personnel Faby and Lisa! We went into Chase completely frustrated with Bank of America’s customer service to switch over and we were pleasantly surprised. Faby not only took the time to help us open our account, but even took the step further to connect us with Lisa who proceeded to help us buy are first home. Lisa was also great and made our home buying process ease of any worry! I wanted to particularly shoutout Faby, who even took the step further to send us a congrats card after the purchase of our first home. Such a small gesture really meant to much to our family. Thank you! Chase is a big bank, but this location thanks to these guys -gave me a similar charm to a small town bank that we know and love. Thanks to this Chase and these personnel for all your help in enjoying our forever home!”
“The Bank Manager, Deborah, was wonderful and helpful. She helped me manage my accounts over the phone, making it very convenient. I will definitely request her assistance again on opening another account.”
“Everyone at the bank is extremely nice, polite, accommodating and always very helpful. Anyone who submits a bad review about the staff needs to look inward, because I can’t imagine that they’re being truthful or sincere.”
“I am so grateful for CC's help in guiding my elderly parents through the process of setting up a new bank account. She was not only knowledgeable but also patient and understanding. CC took the time to explain everything clearly and answered all of our questions. Thanks to her expertise, the process was seamless and efficient. I highly recommend her services.”
9AM - 5:30PM
8007 Calumet Ave, Munster
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“Had a wonderful banking experience. Malak, my banker was really helpful. New to banking, I recommend this bank for all your financial needs. Checking, Savings, Credit Card all your needs.”
9AM - 5PM
750 Ridge Rd, Munster
Banks
“I needed help with my frozen account. After playing phone tag for a whole day with customer support and the legal department I went to the Munster branch for help. Cinthia Chavez went above and beyond. She helped me get a hold of people and straighten the whole thing out. Best customer service ever. I highly recommend this personal banker”
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“It is so wonderful to be able to walk into your bank and immediately have matters resolved.The manager ladies at the Centier White Oak Avenue branch are very resourceful and attentive to any banking questions. My most recent session with Alyssa Gonzalez quickly resolved my 93 year old mother's needs with understanding and compassion!”