Extra Space Storage on 6641 Columbia Ave in Hammond, IN, offers a wide range of storage options designed to meet various needs. The facility features drive-up units, climate-controlled and non-climate-controlled units, and parking spaces, all within a clean and professional environment. Customers appreciate the helpful and friendly staff, including employees who are professional, courteous, and committed to excellent customer service. Many reviews highlight the staff's willingness to answer questions, provide assistance, and help find the right storage solution, often at better prices. The location is praised for its security features like electronic gate access, multiple entrance and exit gates, and exceptional security measures. Additional amenities include covered loading bays, heated loading bays, elevator access, wide drive aisles, and ADA compliance, making access easy and hassle-free. Overall, the Hammond store is known for its cleanliness, professionalism, and a staff dedicated to ensuring a positive customer experience.
Great customer service management there is very helpful
December 2025
I had a great experience. I needed a storage last minute and James was able to help me and get me squared away quick and easy. I was able to access my unit anytime I needed and my things was safe. Customer service was really great and I would recommend them and keep them in mind if needed in the future.
December 2025
I've been a customer here on Columbia in Hammond for a year now. They have always been so helpful to me. I value their communication and commitment to customer care. Thank you Theresa and James for an exceptional experience 👏
