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“The employees at this Ace are awesome. I usually walk in there with a problem or a crazy idea, and they figure it out. Plus they carry everything I need without having to drive a half hour.”
“I was genuinely impressed by the customer service here. I needed some help with some new things I’ve never done before and I was assisted by 5 different workers today & all 5 of them were helpful and friendly.
It was a positive environment and experience as a young woman still learning adult things. I plan to go back for future services and purchases.”
“I’m in the middle of a major renovation or remodel to my home, I’ve had to run back-and-forth to Ace Hardware in the last two weeks 15 times there is a sales representative to assist you name is Glen. Glen has been so helpful understanding and knowledgeable. It’s like we have a friendship when I walk in the store if he’s not busy, he’s willing to help and figure things out with me never ever ever with an attitude, always polite and professional Glen is Patient and understanding person he’s a great asset to Ace Hardware it’s friendly and professional attitude is the reason I go back to Ace instead of going to the big box stores thank you, Glen”
“We normally shop in the kankakee location. We were in demont for something else and decided to go for thr dog wash and some other stuff. 1st off everyone greeted us everywhere. Asked by multiple employees if we needed assistance. Wonderful customer service. The dog was stations were so much cleaner and stocked compared to kankakee. All around, your store and employees blow away any other tractor supply we've been to. Great job to management and staff.”
“I LOVE this company. They have exactly what I am looking for, responds quickly, keeps me updated on my order and my order arrived sooner than anticipated!! I will only use this company for my hinge/hardware needs!
Keep up the great work guys!! ❤️”
“Love how unique and rustic Wild West Hardware is. Their barn-door handles and wrought-iron pieces look handmade and perfect for a vintage vibe. Shipping was fast, and the customer service felt personal and helpful. Great find for DIY projects or home upgrades!”
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“Stopped in this Ace a couple times this past month and it’s been great… People there have been very friendly and helpful… The younger girl in the paint department was very nice and helpful and went out of her way for me yesterday when I was looking for a particular paint…They have a pretty good selection of product and if you are looking for Milwaukee tools an excellent selection of them… Every time I have been here it’s been a pleasant experience and I would recommend this hardware store …”