Thomas KIA of Highland is a locally owned dealership providing a good and wonderful experience. Customers report a remarkable and great overall experience from arrival to departure, feeling treated with respect and without pressure. The sales process is described with praise for staff who are patient, understanding, helpful, friendly, professional, kind, sweet, honest, and responsive. They go above and beyond, taking time to ensure customers understand everything, which leads to clients leaving extremely happy and with the biggest smile. The Service Department is also noted as topnotch, being personable, friendly, knowledgeable, and professional. The team earns kudos for providing excellent customer service, making clients feel like a child on Christmas. Customers recommend the dealership, stating you will not be disappointed.
Such a good experience we had trading in our old vehicle for the new telluride that Angie Mac was able to make happen! She was so patient and understanding with us. Angie went above and beyond for us and we couldn’t be happier! I don’t usually write reviews, but Angie deserves all the praise! Go to Angie, she’s great!
November 2024
Thomas KIA of Highland, IN Service Dept. is topnotch. They are personable, friendly, knowledgeable, and more importantly, professional. Kudos to the whole team!
November 2024
Professional service personnel. Very timely and efficient with care of vehicle.
