8:30AM - 5:30PM
5437 New Haven Ave, Fort Wayne
Auto Repair
“Best auto shop in town. They are quick to diagnose issues with your vehicle. I have never had them try to upsell me stuff I didn't need and I will continue to recommend them to anyone that needs any work done on their vehicle.”
“I am not one to really write reviews , but this service was EXCEPTIONAL!! Bill (and staff) was very nice, helped me through the whole process. I couldn't recommend them more, if I ever need their services again, I will be returning! 10/10”
“Any time I need a used auto part, this is the place I always turn to.I've gotten several used parts here .I highly highly recommend economy auto parts.I'm always greeted with a very friendly hello ,how are you doing today. I tell them the part I need they look into the computer screen and can tell you immediately how many they have and the price.Some parts are already off and readily availableAnd some parts need to be taken off as you wait .There is another auto recycler just over the Michigan line past Kindredhook. I've been there also several times buying parts .Economy auto parts blows them away in every category, especially friendliness & reliability............Economy auto recycling gets an A +++AND 2 THUMBS UP....I now need to buy an extra couple of rear springs for my truck. I'm going to be going in there in the very near future.Cheers.....With best wishes, believe me,Cordially yours.Bob Smith....”
“The requested service was replacing rusted out rear leaf spring shackles and hangar brackets in a mid 2000s Ford truck. Over the phone, they provided two quotes, one with me providing the replacement parts and one with them providing the replacement parts. We set up an appointment, IIRC about 3 weeks from the date of the call, with me providing the parts. They completed the repairs the same day of the appointment. Upon picking up the truck, the price was what they quoted. The cost of the service was quite reasonable, compared to 2 other quotes from repair shops. They were recommended by George's Repair Shop who said they they could do the job but thought FWSS would be a better fit for this repair, especially regarding costs (which George's quote I found reasonable). So a thank you to George's for the referral and thank you to FWSS for doing what they said they'd do, just good business.It was nice to deal with Fort Wayne Spring Service. They were very friendly, and did everything they said they'd do, no hassles, no surprises, etc. I will definitely do business with them again if the opportunity arises.”
“Super helpful at the counter today. Tested my starter motor and solenoid and showed me the reason that it had failed. I appreciated his knowledge and his willingness to share it with me.”
“Had to take my car in as it was in an accident and they got me in sooner than stated which was great. The guy was super friendly and did an amazing job on the repairs. Looks like the car was never in an accident.”
“Completed timely insurance repair. Conscientious of my out of pocket expenses. Did fabulous job. Took care of rust spot for me. Gonna keep my car instead of reselling it, cause I like it again so much...”
“I travel for work and on my way to work, my brakes started grinding and screeching even while not pressing on the brake pedal!! My gauge also went off that a tire was going flat. I called my boss to tell her what was happening and she recommended norms bc she had been a customer for years, and they were across the street. I called norms and by this time it's almost 10am and they were so pleasant and understanding!! I was so relieved considering I was almost 2 hours from home. They got my car, dropped me off at work, fixed my brakes, fixed my tire (ran over a nail) rotated my tires and changed my oil for cheaper than a well known chain shop for just changing brakes alone!!
This shop I hear is family owned and operated. I hope they never lose their connection with the public not just customer service but going above and beyond and keeping their prices low and affordable, which is unheard of nowadays!
Especially thank you to Brad. He is the face you see and voice you hear and when you need a ride, he accommodates with such a friendly and kind attitude. Thank you Norms!! I really appreciate and applaud you for not only holding onto, but especially practicing old fashioned values and principles with manners!!
Yall a class act in my book!!
DJ Pratt”
“Devin came out to fix a flat on my trailer and had another minor issue. He was very thorough and did the job in a very timely manner. If any of you truckers have issues in the Fort Wayne,IN and surrounding areas and want to get back rolling quickly, I highly recommend calling Shrader Tire & Oil and get Devin headed your way.”
“Christian was professional and wonderful to work with! Purchased from them before. Will continue to recommend friends and family to check our Custom Car in Decatur.”
“Recently purchased a bike here. The selection is fantastic, something for everyone's budget. The owner, Big Mike gave me a great price on a gently used Ultra Limited, the finance process was quick and easy, they got me a great rate through a local credit union. They stayed late on a Saturday to make sure everything was done and answered any questions I had. Whether you're buying your first bike, or your 20th, give 469 Cycle shop a chance. We drove almost 2 hours to check them out and don't regret it at all.”
“Live in Noblesville, 1.5 hours to Chad's place, 100% worth the trip!! Chad brought my 14 silverado to life!!! Now runs like a champ!!!! Drop the hammer it just keeps pulling!!!! Lookin forward to doing business with him again!! Been a service manager for 20+ years & can definitely say Chad's work ethic is the best!!! Thanks again chad!! Excellent job my friend!!!”
“I had a really great experience here. Luis and the team were very friendly and welcoming and Rodrigo quickly diagnosed and fixed the coolant leak and AC issues my Forester was having. I would highly recommend this shop, especially if you are looking for a Subaru specialist.”
“I can’t say enough great things about Expert Transmission!! I have been taking my vehicles there for many years. Never had a bad experience! Everyone is kind, and explains everything to you before they do any work to your vehicle. Thanks to Dusten and Chris and all the mechanics for all the wonderful work they do!!!”
“Carl does a great job, quick, and affordable.
Just make sure you have a ride out while he works on your car, there's not a lobby and not much to do nearby”
“I have used L&S Alignment many times over the past year. They have yet to disappoint me. They are honest and prompt. I trust them to get the job done right and stand behind their work.Service: General repairs & maintenance”
“I have been bringing my cars to Ken for many, many yrs. I have never worried about getting great service at a reasonable price! He will go above and beyond to get me in and out quickly while providing excellent work! I will not take my vehicle to anyone else.Thanks HT Auto Repair!”
“Called these guys with a broke down semi, and within 1 hour Mr Tim was there , got the water hose on ,filled with antifreeze and had me going in no time at all . Very friendly and polite ,professional service and didn’t rip me off !
Definitely would recommend and use these people again .”
“Came in for a diagnosis and repair on a starting issue. Previous tower/mechanic gave wrong diagnosis (faulty ECM/computer).
Autocare Sol. diagnosed properly, thoroughly and patiently explained risks, possibilities, and costs every step of the way.
My situation ended up being a broken/severed screw connecting the crankshaft (or something like this).
Mechanic thoroughly and kindly explained/taught this to me (I'm not a car person at all). He let me know that I had a 50/50 chance of my whole engine being ruined due to the complexity of the problem.
I was quoted a $700-plus fee, but later upon thorough analysis of specifying the problem (I assume he saw it simpler than initially expected), quoted me around $480 for total costs.
That final phone call of great news was a tremendous relief and really made my week. I was very grateful.
I love when people, particularly in business, are patient, specific, kind, honest, and of course professional. They were all of the above.
Thanks!”
“I've recently retired from car repair, and for my first time ever , I had to let someone else repair my car. I know Brad over the years and know he's a mechanic and not a parts changer. Everything went smooth.”
“I met Ralph today, owner of Barkleys at 215 IN 930 east in new Haven, IN. I have a car that when you drive it it sounds like a vacuum cleaner is running beside your ear. I was thinking maybe weatherstripping etc. Ralph diagnose it in 3 minutes. Made an appt. 4 days out. Took it in. Got a call early afternoon. Car was done. Vacuum cleaner noise was gone. Bill was way under $200.00. Great place to go. They have your back. Now if I could just have Ralph fix my hearing out of my left ear, since I listened to that noise for so long. Say hi to the dog if you stop in. He or she is just a big baby. Always wants a pat. Bill was way under 200.00 dollars . Way to go . Another happy customer”
“Driver's side window stopped working and was open. Got us in on short notice the day after Thanksgiving. Extremely reasonable on price. Great job William. Thank you.”
“Adrienne Evans was a delight to work with on our first purchase from A Kelly Dealership. She made the process effortless and pleasant. Highly recommend her for your next car buying experience!”
“Performed emergency in-town service—cannot thank your team enough. Colton in particular came out and breezed up our tires in 21F temperatures. Great service. You’ve got our patronage.
Update: 09/2024: still great service. They handle all our vehicles. Thanks for being great, Bennetts!”
Open 24 hours
206 Lincoln Hwy W, New Haven
Auto Repair
“Rob has taken care of my after several frauds took advantage of me. I called him crying and he dropped everything and came and got my car and is fixing all the stuff people scammed me on because I don't know anyone here yet. But I found someone trustworthy finally and then my other car broke down and he came and got it and got it back on the road immediately. Taking all my cars to him from now on and you should too. He knows a lot and notices all of the things other people just don't. Also he's usually got a good deal on a cheap car for sale for those struggling just to have a car. He gives to mom's and kids and does the opposite of taking advantage. If you're a woman or disabled then this is where you know you're not gonna get scammed like you would other places. And he tows so if you need that.”
“I like that it's 1st come 1st serve. If you have a problem they can usually make time the same day. If you're not knowledgeable, beware the up sales though. Same with anywhere though.”
“Honest & fair pricing. Excellent work. Local family owned business. Can't ask for more. I will be taking my truck here for servicing for the foreseeable future.”