The AT&T Store in Indianapolis offers a variety of phones, tablets, smartwatches, and connected devices, catering to different needs with flexible wireless data plans. Customers can enjoy options like prepaid phone plans without annual contracts or credit checks, along with popular unlimited data plans that include nationwide AT&T 5G service at no extra cost. The store has received positive feedback for its friendly and knowledgeable staff. Reviewers praised team members like Esmeralda, who provided excellent service by answering questions and ensuring new devices were fully set up before customers left. The store maintains a clean and welcoming atmosphere, enhancing the overall shopping experience. While some customers faced challenges with account setup and credit questions, many highlighted the helpfulness of the staff in resolving issues and providing clear guidance. The team is recognized for their professionalism, with multiple customers expressing gratitude for the attentive service they received. Overall, the AT&T Store in Indianapolis is noted for its commitment to customer satisfaction and a positive shopping environment.
Always update your phone if you start losing service go to store and ask for assistance. My phone is now working and even got a discount applied that I did not know about.
October 2025
The staff here was very helpful they put cartoons on for my children so I could get my phone taken care of
October 2025
The store was quiet but had a clean feel to it. I just wish it was easier for me to see what they were doing with my account. I was trying to set one up and there was an error but once I got past a certain point it was hard to do it either online or in person. Their credit questions aren't very forward.
