AT&T Store in Indianapolis is highly praised for its excellent customer service and helpful staff. Customers highlight the professionalism and friendliness of employees like Ricky, who quickly resolved issues and made the process seamless while saving money. The store's team is described as taking retail service to a high level, with staff willing to replace products like screen protectors without hesitation, even when previous customer service lines refused to help. Employees such as Brian and Catalina are specifically commended for their knowledge, friendliness, and dedication to solving customer problems. Catalina, in particular, was recognized for salvaging a long-standing customer's account after frustrating experiences with other authorized dealers and the national service center. The store offers a wide range of devices, including phones, tablets, smartwatches, and connected devices from popular brands. Customers also appreciate the flexible wireless plans, including prepaid options with no contracts or credit checks, and the nationwide AT&T 5G service included with unlimited data plans. Overall, AT&T in Indianapolis is described as providing top-tier service, making it a reliable place for device purchases and support.
Very friendly service. Genia was very helpful and explained every question I had. All the staff at this location are very welcoming and pleasant. Thank you so much for everything
June 2024
Shout out Brian for helping with my iPad troubles!!
June 2024
Jarred. Very pleasant, helpful and kind. More employees likeJarred are needed in every business.