Extra Space Storage, located at 6740 S Franklin Rd in Indianapolis, IN, offers a convenient and reliable solution for all storage needs. Customers appreciate the large selection of units, including climate-controlled and drive-up access options, as well as exceptional security features such as electronic gate access. The facility is praised for its cleanliness and professionalism, making it a welcoming place for first-time renters.
The staff, including the manager and trainees, have received high marks for their helpfulness and friendly demeanor. Many reviews highlight the exceptional customer service, with staff members like Tammy and Mileena going above and beyond to assist customers through the leasing process. Their clear communication and supportive attitude help ease any concerns, especially for those facing uncertain times.
Though some customers suggested improvements, like having more than one dolly per building, the overall experience remains positive. With easy access and a commitment to customer satisfaction, Extra Space Storage stands out as a trustworthy choice for secure storage solutions in Indianapolis.
Todd was helpful and more helpful and efficient helping me today. Nice guy. Give him a raise, because he more then went out of his way for me today. Thank you again Todd!!!
October 2026
Todd made my transition from a 5X10 to a 10X10 seamless. Thanks
October 2026
easy process.Bookied my space online.was very easy.OUTSTANDING UNITS.This place is maintained very well.communicate with you.I appreciated all the calls and instructions I received.This place is very well maintained,always clean.very secure.I highly recommend if looking for storage unit
