FORUM Credit Union is a highly praised financial institution known for its exceptional customer service and friendly staff. Customers consistently describe their experiences as "pleasant" and "awesome," with employees going "above and beyond" to make them feel valued. The bank is praised for its efficient and proactive approach, particularly in handling the challenges of lost wallets and identity theft. The staff is described as "soft-spoken," "helpful," and an "outstanding team," with managers recognized for their good fortune in having such dedicated employees. Overall, FORUM Credit Union is a trusted and customer-centric financial institution that prioritizes the needs of its clients.
Very friendly and can help you with anything on your banking and loan needs.
March 2026
I've never had any issues getting my questions answered or, at minimum, being referred to someone who can. Never had more than a 1 minute wait and all staff has been very friendly.
May 2025
Very pleasant experience every time I walk inside this bank. Everyone is soft spoken and helpful. Dereck was great help! Thank you!
