FORUM Credit Union is a highly praised financial institution, known for its exceptional customer service and overall positive banking experience. Customers who have made the switch from other banks, such as Chase and PNC, express no regrets and highlight the convenience and efficiency of FORUM's services, particularly the loans department. The staff are described as polite, professional, and consistently exceeding customer expectations. Despite the slightly wacky access road at the Greenwood location, the overall experience at FORUM Credit Union is overwhelmingly positive, leading many to recommend it to others.
Absolutely love Forum. The customer service is always top notch here, the overall experience is great. No regrets on leaving PNC after 12 years to move to Forum, best decision we made.
December 2022
Absolutely love Forum. The customer service is always top notch here, the overall experience is great. No regrets on leaving PNC after 12 years to move to Forum, best decision we made.
March 2022
Every visit is a great experience! I like VIP treatment and I'm never disappointed. The staff are very polite and professional. My philosophy is to be nice and you get the same treatment back! Thanks Forum team for exceeding my expectations as a customer.
