Gerber Collision & Glass is a business that provides auto repair and body work. Customers have praised the company for doing great work on their cars, including body repairs and detailing. The repairs often turn out better than expected, and the work is completed on time, although there can be delays in getting vehicles in for repairs, which seems common across many places now. Customers appreciate that they are kept informed throughout the process and find the staff to be friendly and helpful. However, some experiences with communication are mixed; one customer was disappointed with the lack of updates about their car’s progress and felt routed to the national office. Additionally, there are concerns about pricing practices, as one customer experienced a price increase without prior notice, though it was eventually honored. Overall, many find the service satisfactory and the results of their repairs to be very good, making Gerber Collision & Glass a reliable choice for auto body work.
Timely repair and great quality. Nice staff and great communication. Also vacuumed out my car very well
September 2024
Trying to communicate with them is awful. They don’t call you back!! Many messages left no response. Going to complain to my insurance company who suggested that I use this company.
March 2024
They should have more people for estimates they told me it was going to take two weeks just for an estimate
