Hertz Car Rental at Indianapolis International Airport offers a wide range of vehicles, including luxury cars, sports cars, SUVs, EVs, vans, and trucks. Customers find the booking process easy and straightforward, especially with online options and the free Hertz app. Many reviews highlight positive experiences with friendly staff, such as Mr. Wesley, who was quick and helpful at the front desk, and Tiara, known for her excellent customer service and cheerful attitude. The location is large, which can make it challenging to find the rental cars at times, and sometimes assistance with gear shifts is needed. Despite this, customers appreciate how smoothly the company handles issues like accidents, with reports and replacements managed efficiently. Repeat renters praise Hertz for making pick-up and return simple, describing their experiences as great and recommending the service for future trips. Overall, Hertz at Indianapolis International Airport is seen as a reliable choice for those needing a variety of vehicles and friendly, efficient service.
