Indiana Members Credit Union (IMCU) is a member-owned, not-for-profit financial institution based in Indianapolis, originally established in 1956 by employees of the Indiana University Medical Center. As the largest credit union in Central Indiana, IMCU operates 31 full-service branches and serves over 160,000 members, focusing on the philosophy of People Helping People. Reviews highlight the exceptional customer service provided by the staff, with members noting the warm, professional, and knowledgeable assistance they receive. One member praised the Michigan Rd branch for addressing issues with their debit card swiftly and with care. Another long-time member expressed gratitude for the attention and professionalism shown during a recent challenge with their account. Staff members, like George Bible, are recognized for going above and beyond to create positive experiences, whether in resolving account issues or assisting with car purchases. Overall, IMCU is celebrated for its commitment to serving its members with dedication and a friendly approach.
Kimberly has been such a lifesaver! She initially helped me set up my accounts and when I was having trouble setting up the app, she helped me with that as well! 5 stars Kimberly!
May 2026
Beth has been above and beyond helping find great ways to save me money!!! Great personā¤
May 2026
Quite polite and helpful Jada greeted me with a smile and up beat attitude and conversation. Very pleasant.
