Metro by T-Mobile offers prepaid plans and phones from brands like Apple, Samsung, and OnePlus. The store provides excellent service and is described as very helpful, with staff that helps the customer a lot. The attention and professionalism of the collaborators are frequently thanked. Some customers liked how they were attended to and note that the staff helps with problems on your line or phone as far as they are able. However, other experiences were negative. Some customers were annoyed, finding the workers loud and noting they kept speaking in Spanish to each other. A customer did not get a new phone due to a perceived bait and switch. There is also a sentiment from a reviewer that good treatment may be preferentially given to Hispanic customers. The business invites customers to visit for unbeatable prepaid plans with unlimited talk, text, and data.
I'm so grateful for the associates at this store. They were both very nice and extremely helpful. Fixed my issue quickly, even though when I called customer service they could not help me.
September 2023
Excellent service in that West store, very helpful and the collaborators of the Metro by tmobile company help the customer a lot. Thank you very much for your attention and professionalism ?
September 2023
I loved the customer service of this store, very professional and this company offers many good promotions to customers.
