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“Murphy provided outstanding service today! We came in to get my husband a new cell phone. We did that but he also looked at our plan and other promotions and he helped us save money on our plan, perks and devices. And he set it all up for us and showed us how to use everything. Again, outstanding customer service!”
“Chris the manager was exceptional & was of great help to me. He answered all my questions perfectly. I have been at other locations and the reps tend to speak so fast that it makes it difficult to understand. I'm a very well pleased.”
“Amazing customer service! Smooth experience, transparent about pricing, & efficient. Great vibe over all in the store, welcoming & friendly. I greatly appreciate Renu for the service. SHe turned my whole day around. Thanks!”
“We pulled up to the new location to look at a range that we saw on City Appliance's Facebook page. After chatting with RJ we learned that the range was actually at their old location, which was currently closed. He offered to drive over and open the store so we could take a look at it. We ended up purchasing the range, and RJ helped us load it into our trailer for the drive home. After a few weeks of waiting for parts to be delivered/installed to convert from natural gas to propane, we found that there was a bad part (from the factory) that did not allow the range to ignite the burners. City Appliance's normal policy would be to have us bring the range back to the store (because we live over an hour away) to have their technicians inspect and repair the unit. The store owner, Jonathan, allowed us to have a local technician repair the unit and reimbursed us the cost of the parts and labor. I very much recommend this store due to their great inventory, and better customer service!”
“Five star service. I had a power supply failure, and they diagnosed it immediately, and installed the new power supply the same day I dropped it off. If I have any more issues they’ll be my first call.”
“Just came out of resale Indy got a great deal on a couple USB accessories among other things bean bags are going for a major discount among with a bunch of other stuff came to see computers next door at City electronics but he didn't have what I wanted so I slipped into this place resale Indy and I scored.”
“The guy sai helped me a lot by reducing my bill and giving the best deals and explaing clearly everything about plans and new phone lines ,he made my day, I recommend metro the best service”
“Came to sell and pawn some old gold. Jasmine did a great job at making me feel comfortable, testing the jewelry, and educating me on the processes. Super nice. 10/10 will continue to go to this pawn shop!”
“Jason did a great job servicing my new Cafe dishwasher. He explained everything in detail and answered all our questions. Very professional with years of customer service experience that was very apparent.”
“Durga at our local store was wonderful! He helped us replace one of our phones that was stolen, and he even helped transfer the data from the stolen phone to the new phone for us. He was professional, friendly and very helpful -- a pleasure to do business with. Folks like Durga are why we stick with Metro by T-Mobile. Thank you so much, Durga!”
“brought in ps5 for broken hdmi port, got a call back in like an hour and a half and he had already fixed it. decent price too. ed is the goat, i would take your electronics here to get them repaired”
“Derek was very helpful, went out of his way to help, was friendly, nice, professional, great customer service! Give him a raise!! Definitely recommend this place & will return:)”
“Fantastic shop! We made a deal on Ebay and I drove a couple of hours to pick up the equipment. I planned a quick trip and it turned into a couple of hours of shared stories and great music. Very happy with the purchase and will definitely shop there from now on.”
“Teja had perfect costumer service. She was kind and she gave us gifts that will be needed . She explained everything to us super well and she let us know everything we needed to know with perfect details. She deserves a raise!”
“Jim came out to assess the best spot for the antenna. Two days later he was back to install it. He did a great job for a reasonable price. It looks very neat and tidy. We went from 35 channels that didn't come in very well to 95 crisp and clear channels!
Thanks, Jim!”
10AM - 8PM
5820 E 82nd St, Indianapolis
Electronics
“So I’ve called the number that’s on here and it says that it’s only a hotline number and that they cannot connect me to the local store but I think that that’s a bunch of crap because the world that we live in now so I think it will spam I’m picking up. Does anybody have the direct number or extension that I can call them tomorrow? Thanks and I want the other day and the guy that was helping me in the geek squad thing he was great. He was a young college guy. We had a good conversation and very smart, and I appreciated him”
“I have done business with this oawn shop for 20+ years and I would love to give them five stars but this last year has been off but overall they are great to work with to find a piece of jewelry or a purse or even everyday items I definitely would recommend you stopping in a taking a look around”
“Joe (JJ) store manager and Jasmine, sales associate were knowledgeable and courteous. They provided great customer service and were very attentive to my issue. The store was clean and presentable as well. They answered all of my questions and provided me very useful information.”
“I had an excellent experience at Cash America Pawn. The employee was professional, friendly, and went above and beyond to help me. Their customer service and hospitality were outstanding, and they made the entire process quick and easy. It’s rare to find someone who genuinely cares about customers the way they do. I highly recommend this location and will definitely be returning in the future!
-Thank you Dominique”
10AM - 8PM
3774 S East St Ste 2A, Indianapolis
Electronics
“Carol was great! In ten minutes she upgraded my phone, sold me a case, activated my phone, and answered all my questions. Shes a great asset to the team! So glad we stopped here!”
“I love coming in here! All the staff seem like they actually wanna work there and are happy. Dont even get me started on the DEALS. You need tech? Go here. If you don't: what are you doing with your life...?”
“Kristen helps me out every time I come in! She’s so knowledgeable and helps everyone in the store! Give this girl a raise! Thanks for being amazing! You were right on the internet for sure!
Come see her, she’ll get you straight!”
10:30AM - 7PM
4905 Century Plaza Rd Ste B, Indianapolis
Electronics
“Awesome products and service. Took in my 2003 Sequoia for an aftermarket refit. Amazing updated touch screen unit. I was informed perfectly and given several options. Install took less than two hours. My 21 year old SUV is styling. Thanks Team Universal!”
“Ashley helped me get moved over to T-Mobile and get a brand new Samsung phone for only $40. Sad I won't get to come see her anymore. Hopefully T-Mobile employees are as nice and kind and helpful as Ashley”
“I’d like to provide a great review for Brandon’s attentiveness to our needs for transfer of services from another carrier. He shared all details needed to understand the use of new phone, billing etc. He should be a leader. His customer service was outstanding!!”
“I also can't figure out where the negative reviews come from (maybe a competitor?). Been renting from Dave here and there for 25 years. Always had what I need at a good price and always easy to deal with.”
“AV Designers are awesome to work with. They are very clean and take the thought process out of it for you. They designed, installed and tested our entire audio, video and wi-fi services and made sure all was perfect. We have always had great interactions with any techs that come out and love that they answer any day of the week and talk to you in person when they get back to you promptly no matter the time of day. I would recommend them to anyone interested in this type of service.”
“Satisfied for the most part. Had two crates with a ps4 @ 10 games a a bunch of DVD's / blue rays. Got 127 and some change. Not even close to what I invested in the items but, for my purposes, I am happy with it. Just wanted to get rid of them and put a few bucks in my pocket”
“We had the pleasure of being involved in a weekend long game convention hosted at Gamer's Loot this past weekend and had an absolute blast! Yes, the store allowed our gaming community to invade and play games at their tables while we raised money for a local charity. The store itself has a lot of gaming space, and product only covering about half the store (I think, if I'm off on the actual square footage, my apologies). So there is space to gather with friends, and play games, and this is the intention of the owner, Matt. Oh, and he let (and helped) us rearrange the tables several times to fit our needs. I've had many good conversations with him about the store, gaming in general, and specific products. When I was looking for something and he didn't have it in stock, he usually let me know within a minute or two how fast he can get in, or if I'd be better off getting it online. Yeah, he really tries making players happy instead of just raking in every last penny he can. I've always enjoyed gaming and shopping here and look forward to being back again often. I'd like to see more variety in the snacks selection, but that's not nearly as important to me as having space to play, and the Pathfinder products I'm looking for. Game on!”
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“From the beginning process of looking to making decision, the salesperson was knowledgeable, professional and fun....the delivery guys were on time and showed us how to operate the machines. And then when we received the email with pics of setup, OMG. Couldn't believe the upfront professional business. Definitely ⭐️⭐️⭐️⭐️⭐️”