Metro by T-Mobile offers prepaid plans and phones from brands like Apple, Samsung, and OnePlus. The store provides excellent service and is described as very helpful, with staff that helps the customer a lot. The attention and professionalism of the collaborators are frequently thanked. Some customers liked how they were attended to and note that the staff helps with problems on your line or phone as far as they are able. However, other experiences were negative. Some customers were annoyed, finding the workers loud and noting they kept speaking in Spanish to each other. A customer did not get a new phone due to a perceived bait and switch. There is also a sentiment from a reviewer that good treatment may be preferentially given to Hispanic customers. The business invites customers to visit for unbeatable prepaid plans with unlimited talk, text, and data.
These guys are very nice. They work with you and are always professional
March 2026
The store was very helpful and helped me out with my problems and helped transfer all my stuff great service
August 2024
I'm so grateful for the associates at this store. They were both very nice and extremely helpful. Fixed my issue quickly, even though when I called customer service they could not help me.
