Metro by T-Mobile at 3801 E 10th St offers competitive prepaid plans and a variety of 5G phones. Customers appreciate the knowledgeable staff who provide decent service, helping with issues like phone problems and accessories. While some reviews mention that the store's atmosphere could improve and that closing times are inconsistent, the associates are often described as friendly and helpful. Prices are considered reasonable, although customers have noted challenges with accessing the location. Overall, it is a solid choice for prepaid plans and phone services.