The UPS Store in Indianapolis offers packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing services. It is locally owned and operated. Customers report always having a great experience with a staff that is friendly, helpful, efficient, and professional. They greet customers with a smile and have a system that flows very efficiently, making them the fastest clerks. The service is always excellent, ensuring everything is done right. The staff is extremely helpful with tasks like Amazon returns and printing projects. The location is convenient, situated one block west of Monument Circle. Customers highly recommend this location for great service.
The UPS Store at 134 W Market St, downtown Indianapolis has the best customer service. I have used another downtown Indianapolis shipping service, no comparison. The representatives Kaye and Nichole are knowledgeable, efficient and friendly.
May 2026
Came in to UPS had no idea what I was doing, Kaye took her time and went through all 5 of my items made sure I did everything right and made sure I understood what was going on!! Thank you Kaye and your coworker!!!! You have gained a customer. This is most definitely one of the best ones that I have visited. You all rock!!!!
May 2026
Great service! The process was quick and easy, and the staff were very friendly and helpful. I would definitely come back again ❤️